Lee Pierce
Bristol,VA
Summary
Punctual and efficient employee seeking a position as a member of a team with opportunities for professional growth and development. Motivated to provide prompt, friendly and professional service at all times. Safety-conscious and productive mindset.
Overview
21
21
years of professional experience
Work History
Cook
United States Department of Agriculture, USDA
12.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Courier
FedEx Express
08.2014 - 12.2023
- Ensures consistent accurate and timely delivery for packages weekly to both business and residential areas through different routes as required.
- Practices safe and secure methods to load, unload, prepare, inspect and operate delivery vehicle to avoid damages to goods.
- Manage package intake, sorting, organizing and delivery within required timelines.
- Provide excellent customer service to new and long term clients by answering questions, providing information as needed and resolving complaints.
- Ensure quality of package delivery with strict adherence to policies and procedures to include handling perishables or other items requiring special handling instruction.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Safely handled, lifted, and sorted packages in the morning to load trucks for delivery in the morning and to unload trucks in the evening for outgoing packages.
Logistics Specialist
United States Navy
09.2010 - 09.2014
- Ordering and obtaining parts for the combat systems, engineering, and electrician departments on board USS Leyte Gulf.
- Managing the ships budget and submitting detailed documentation requesting further funds in certain times when parts needed from various departments were above the ships parts budget.
- Handling and issuing out hazardous materials needed for maintenance on board USS Leyte Gulf.
- Keeping an accurate inventory of thousands of parts kept in stock on the ship.
- Managing and shipping out the core returns for depot level repairable parts so that credit was received back to the ships budget.
- Armed security on board USS Leyte Gulf to provide watch over the ship to ensure safety and no unauthorized personnel were on board.
- Member of the ships security reaction force alpha team to protect the ship and its crew members in case of a terrorist action.
- Member of the ships flight deck crew as a communication specialist to make sure the flight deck crew was informed and was able to safely launch and receive helicopters.
- Received orders, lifted and stored parts and hazardous material in organized and secure manner.
Crew Member/ Manager
Sloopy's Diner
08.2006 - 09.2010
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Worked as a cook to provide delicious meals and a great experience to all of the customers that dined at Sloopy’s.
- Interacted with customers to provide an enjoyable experience and to ensure they would want to continue to return to Sloopy’s.
Shift Leader
Little Caesars Pizza
11.2003 - 08.2006
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Cooking and ensuring quality pizzas were always made and that pizzas were always available to maintain the “Hot-N-Ready” status.
- Inventorying and assisting with ordering the items needed to maintain the correct amount of items kept in stock.
Education
High School Diploma -
Sullivan South High School
Kingsport, TN06.2006
Skills
- Communication skills working with a team
- Providing accurate inventory and filling orders in a timely manner
- Punctuality and accuracy at all times
- Safety-conscious
- Safe driver in adverse conditions
- Commercial driving expertise
- Knowledge of state roads and highways
- Safety regulations expert
- Customer-oriented
- Safe lifting procedures
- Heavy Lifting
- Delivering Time-Sensitive Specimens
- Excellent Driving Skills
- Time Management
- Delivery and Pickup
- Supply Management
- Working independently
Timeline
Cook
United States Department of Agriculture, USDA
12.2023 - Current
Courier
FedEx Express
08.2014 - 12.2023
Logistics Specialist
United States Navy
09.2010 - 09.2014
Crew Member/ Manager
Sloopy's Diner
08.2006 - 09.2010
Shift Leader
Little Caesars Pizza
11.2003 - 08.2006
High School Diploma -
Sullivan South High School
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