- Regularly practice mindfulness and meditation for overall wellness
- Swimming
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Enjoy hobbies that combine physical activity with outdoor exploration
Leia Harrison
Midlothian
Summary
Detail-oriented Hospitality Professional with a strong background in customer service, hygiene maintenance, and creating welcoming environments. I excel at building genuine guest relationships and making sound decisions in fast-paced settings. Passionate about helping others feel confident and at ease, I am now pursuing a career in esthetics to combine my service skills with my love for providing the rejuvenating, energetic cleanse that facial treatments offer. I will be graduating from my basic esthetics program on October 15th and am eager to bring my dedication to guest care and wellness to a spa setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Wood and Iron Gameday Restaurant and Bar
1405 Roseneath Rd, Richmond, VA 23230
01.2026 - 04.2026
- Monitored wait times, providing timely updates to guests to improve satisfaction.
- Ensured cleanliness and organization of front-of-house areas to enhance guest experience.
- Managed challenging situations effectively in fast-paced environments., managing multiple tasks simultaneously while maintaining a calm demeanor.
Lifeguard
Swim Club Management
8014 Staples Mill RoadHenrico, VA 23228
05.2021 - 09.2025
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maintained accurate records of incidents, rescues, and daily pool attendance for management review.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Provided excellent customer service, assisting members with inquiries and ensuring a positive experience.
Barista
Ben Wong"s Tea
100 Heaths Way Rd, Midlothian, VA 23114
01.2024 - 06.2024
- Trained new baristas on beverage preparation and customer interaction protocols.
- Listened to customer requests and crafted personalized beverages, enhancing customer satisfaction.
- Engaged with customers during busy periods to foster a positive atmosphere.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed inventory levels and restocked supplies to ensure smooth operations.
- Maintained cleanliness and organization of workstations, adhering to health standards.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Midlothian Highschool
401 Charter Colony Pkwy, Midlothian, VA 23114 Get 05-2024
Skills
- Greeting guests
- Customer service
- Complaint resolution
- Client engagement
- Service prioritization
- Waitlist coordination
- Menu knowledge
- Sanitation practices
- Infection prevention
- Inventory restocking
- Pricing knowledge
- Multitasking ability
- Complex Problem-solving
- Judgment and decision-making
- Relationship building
- Active learning
Certification
- First Aid/CPR Certified
Interests
Timeline
Restaurant Hostess
Wood and Iron Gameday Restaurant and Bar
01.2026 - 04.2026
Barista
Ben Wong"s Tea
01.2024 - 06.2024
Lifeguard
Swim Club Management
05.2021 - 09.2025
High School Diploma -
Midlothian Highschool