Summary
Overview
Work History
Education
Skills
Timeline
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Leighann Pallette

New Castle

Summary

Highly skilled professional with exceptional communication abilities and extensive customer service experience. Seeking a position to fully leverage strengths. Committed to delivering outstanding service and building strong client relationships. Equipped with a proven track record of providing exceptional support and efficiently resolving inquiries. Adept at identifying customer needs and tailoring solutions for maximum satisfaction. Eager to contribute expertise to a dynamic team in a role that values effective communication and superior customer service.

Overview

6
6
years of professional experience

Work History

Assistant

CosmoProf
03.2021 - 05.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • I Took a professional hiatus to care for newborn following a challenging pregnancy.
  • Prepared to start remote work promptly.

Pharmacy Technician Trainee

Kroger's Pharmacy
11.2020 - 03.2021
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.

Sales Associate

Salon Centric
04.2019 - 01.2020
  • Facilitated customer interactions, conducted weekly conference calls, and ensured streamlined communication.
  • Led store activities effectively while ensuring smooth operation in the manager's absence.
  • Left due to shutdown of store operations.

Server/Cashier

Famous Anthonys
10.2017 - 03.2018
  • Maintained strong communication and support skills to ensure positive customer experiences.
  • Demonstrated exceptional problem-solving skills.
  • Led cashier team and provided support to trainees.

Education

Health Records Coding - Health Administration

Virginia Western Community College
Roanoke, VA

Highschool Diploma -

Craig County Highschool
New Castle, VA
05.2018

Skills

  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Data entry
  • Problem-solving
  • Workload management
  • File and record keeping
  • Support services
  • Administrative duties
  • Basic mathematics
  • Schedule and calendar management
  • Office administration
  • Administrative tasks
  • Administrative support
  • Event planning
  • Schedule coordination
  • Conflict resolution
  • Meeting scheduling
  • File management
  • Document preparation
  • Task prioritization
  • Data confidentiality
  • Document control
  • Operations support
  • Calendar management
  • Decision-making
  • Project Support
  • Project management
  • Multi-line phone systems
  • Meeting coordination
  • Meeting support
  • Business correspondence
  • Record preparation
  • Corporate procedures
  • Multitasking and organization
  • Flexibility and adaptability
  • Client interaction
  • Product and service sales
  • Inventory management
  • Office equipment operation
  • Positive and professional
  • Call reception
  • Calm demeanor
  • Production leadership
  • Reporting and documentation
  • Office oversight
  • Customer service
  • Multitasking
  • Teamwork and collaboration
  • Multitasking Abilities
  • Organizational skills
  • Strong problem solver
  • Active listening
  • Professional and mature
  • Excellent communication
  • Fast learner

Timeline

Assistant

CosmoProf
03.2021 - 05.2023

Pharmacy Technician Trainee

Kroger's Pharmacy
11.2020 - 03.2021

Sales Associate

Salon Centric
04.2019 - 01.2020

Server/Cashier

Famous Anthonys
10.2017 - 03.2018

Health Records Coding - Health Administration

Virginia Western Community College

Highschool Diploma -

Craig County Highschool

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Leighann Pallette