Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Leila Billhimer

Richmond

Summary

Highly motivated and customer-oriented professional with experience in both hosting and crew roles. Skilled in providing exceptional service, maintaining positive relationships with customers, and ensuring efficient operations.


Capable and cooperative volunteer ambulance attendant, motivated to provide life-saving care in fast-paced, high-pressure situations. Expert in first aid application and effective in sanitization procedures.

Overview

2
2
years of professional experience

Work History

Back of House Crewmember

Freddy's
01.2024 - 02.2025
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

CREW MEMBER

Chipotle
02.2023 - 09.2023
  • Customer service: Assisted customers with their orders, ensuring their satisfaction and addressing any concerns or issues.
  • Food preparation: Prepared and cooked various menu items according to established recipes and quality standards.
  • Cash handling: Managed cash registers, processed payments, and provided accurate change to customers.
  • Team collaboration: Worked effectively with other crew members to maintain a clean and organized work environment.

HOSTESS

RVA hospitality
11.2022 - 04.2023
  • Experienced hostess with a track record of effectively managing restaurant reservations and seating arrangements.
  • Skilled in providing exceptional customer service, ensuring a smooth dining experience for all guests.
  • Proficient in using reservation software and maintaining accurate records of reservations and customer preferences.
  • Strong communication skills, able to handle customer inquiries, resolve conflicts and maintain a friendly atmosphere.

Education

ADVANCED HIGH SCHOOL DIPLOMA -

Thomas Jefferson High School
Richmond, VA
06.2023

Skills

  • AHA BLS
  • ICS 100
  • ICS 200
  • ICS 700
  • ICS 800

LANGUAGES

Spanish | advanced

Timeline

Back of House Crewmember

Freddy's
01.2024 - 02.2025

CREW MEMBER

Chipotle
02.2023 - 09.2023

HOSTESS

RVA hospitality
11.2022 - 04.2023

ADVANCED HIGH SCHOOL DIPLOMA -

Thomas Jefferson High School
Leila Billhimer