Lemuel Diaz Ramos

• Reduced budgetary expenditures and efficiently managed daily operations by simplifying the SFS procedure to ensure the smooth functioning of the store.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed inventory control, cash control, and store opening and closing procedures.
• Drive business results by analyzing business trends, maximizing daily sales plans, and developing Guides.
• Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market.
• Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations.
• Execute and maintain strong visual merchandising standards.

Shipment

• Set up shipment preparation and receiving shipment at front of store. Receiving shipment and directing associates for daily plan that meets company figures. Processing merchandise while meeting time expectations. Accurately placing product in clean and timely manner. Backstock of extra product. Cleanup of equipment and feedback on overall process

Signage

• Making necessary preparations signage equipment. Replacement of new signage and audit
• Prepare merchandise for sales floor by pricing or tagging.

Markdowns

• Preparation of equipment and new signage with compliance with company time frame. Execution of price change in timely manner and relocation of changed price items.

Sales and Service

• Fulfillment of online orders. Constant customer engagement and driving loyalty. Tasking associates and redirecting to urgent store needs.

• Received incoming merchandise and stored in correct stock locations.
• Assisted customers with transporting large merchandise to waiting vehicles.
• Assisted with merchandise stocking and replenishment in backroom and on sales floor.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Developed and implemented comprehensive cleaning plan for entire building.
• Provided assistance to other staff members with cleaning of difficult areas.