Lena Anderson
Charlottesville
Summary
Reliable Assistant known for high productivity and efficiency in task completion. Strong interpersonal skills, adept at thoughtfully engaging with patrons. Possess specialized skills in time management, household organization, and cleanliness standards. Excel in soft skills such as communication, adaptability, and problem-solving to ensure seamless household operations.
Overview
19
19
years of professional experience
Work History
Domestic Assistant
Holy Comforter Catholic Church
Charlottesville
08.2022 - Current
- Maintained organization and cleanliness to uphold a safe living space for employer.
- Managed complete laundry services.
- Performed routine cleaning tasks throughout the home.
- Managed inventory of household supplies.
- Reported any damages or repairs needed within the home immediately upon discovery.
- Set up appointments for professional services as needed.
- Followed specific instructions provided by employers regarding their desired level of cleanliness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Ensured safety protocols were followed while performing tasks around the house.
- Kept track of time spent on each task completed during shift hours.
- Conducted quality inspections after completing cleaning tasks to ensure everything was done correctly.
- Provided assistance during parishioner outreach programs and gatherings.
Domestic Manager
Anderson Home
Charlottesville
06.2006 - Current
- Managed household schedules and coordinated daily activities for family members.
- Handled sensitive information with discretion while maintaining confidentiality at all times.
- Oversaw maintenance and repair tasks to ensure a safe living environment.
- Developed and implemented cleaning routines for optimal home organization.
- Communicated with service providers for home repairs and maintenance needs.
- Facilitated open lines of communication between family members to address concerns or conflicts promptly to maintain a harmonious household.
- Oversaw financial record keeping for accurate tracking of expenses and timely bill payments.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed errands efficiently and discreetly to support overall functionality of the household.
Education
Some College (No Degree) - Nursing
College of Lake County
Grayslake, ILSkills
- Appointment scheduling
- Interpersonal relationship management
- Detail-oriented time management
- Skilled in active listening, conflict resolution and customer needs assessment
- Warm, pleasant personality
- Inventory management and supply oversight
- Multitasking and teamwork
- Cleaning, maintenance and organizing
- Household budgeting and Grocery shopping
- Childcare and Eldercare
- Confidentiality maintenance
Timeline
Domestic Assistant
Holy Comforter Catholic Church
08.2022 - Current
Domestic Manager
Anderson Home
06.2006 - Current
Some College (No Degree) - Nursing
College of Lake County