Leonardo Sisido
Broadlands
Overview
2
2
Languages
2
2
years of professional experience
Work History
Data Center Technician
AWS
Sterling
04.2025 - Current
- 7Server/rack work and data center operations
- Troubleshooting and replacing server components
- Network link troubleshooting, DWDM issues, optical power verification
- Responding to rackdowns and incidents affecting availability
- Working with engineers, technicians, vendors, and contractors
- Current on-call responsibilities and scheduled maintenance
- Ticketing, documentation, identifying operational issues
- Investigating problems beyond simply replacing hardware
City Carrier Assistant
United States Post Office
Sterling
04.2024 - 04.2025
- Time management & meeting operational deadlines
- Material handling and physical workload
- Following SOPs, processes, and operational procedures
- Attention to detail and accuracy
Education
Some College (No Degree) - Cyber Security
Northern Virginia Community College
Sterling, VA01-2024
Skills
- Liquid cooling
- Effective communication
- Customer obsession
- Network Troubleshooting
- Server troubleshooting
- Incident recovery procedures
- Break-Fix Maintenance
- Problem-solving
- Analytical skills
- Linux Fundamentals
- Network protocols
- Detail oriented
- New Hire Training & Onboarding
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Data Center Technician
AWS
04.2025 - Current
City Carrier Assistant
United States Post Office
04.2024 - 04.2025
Some College (No Degree) - Cyber Security
Northern Virginia Community College