Dynamic Estimator and Project Manager with proven expertise at Technical Foundations, Inc. Skilled in cost estimation and project management, I excel in leading teams and ensuring safety compliance. Adept at proposal preparation and budgeting, I consistently deliver successful outcomes while fostering strong communication and collaboration among stakeholders.
Prepare detailed cost estimates and proposals for foundation and shoring systems including helical piles, micropiles, and soldier pile/lagging systems.
Coordinate with engineers, general contractors, and field crews to ensure accurate execution of work scopes.
Lead field operations as Assistant Superintendent, overseeing daily work, safety compliance, and subcontractor activities.
Operate and maintain drill rigs and related equipment to install deep foundation systems per design requirements.
Assist in procurement, submittal preparation, schedule updates, and change order documentation.
Supported on-site logistics, material staging, and layout in challenging site conditions.
Marketplace Customer Service Representative
Maximus Federal, Inc.
Richmond
10.2020 - 03.2021
Assisted consumers with online healthcare applications and technical troubleshooting.
Mentored and supported new hires during onboarding and training.
Maintained accurate records of customer interactions using NGD software.
Process Assistant
Amazon
Richmond
06.2019 - 04.2020
Oversaw shift operations and fulfillment activities, managing 20–40 associates.
Ensured safe palletizing and outbound shipping procedures.
Provided training, tracked quality metrics, and assisted in team performance improvement.
Served as a pick problem solver, identifying and resolving product defects and inventory issues.
Temporary Worker (Various Assignments)
Goodwill Staffing Solutions
Richmond
03.2016 - 07.2016
Delivered banquet service at The Jefferson Hotel, supporting kitchen and dining operations.
Provided office and customer service support at Richmond Auto Auction, including safe transport of auction vehicles.
Third Key Manager
The Walking Company
Richmond
11.2012 - 10.2013
Met and exceeded weekly sales goals while overseeing daily store operations.
Trained staff and maintained compliance with banking and inventory procedures.
Customer Service Representative
Technology and Operational Solutions
Richmond
08.2010 - 08.2012
Handled inbound/outbound support for multiple client accounts.
Supported shipping, receiving, and inventory tracking efforts.
Diagnosed technical issues and ensured high levels of client satisfaction.
Education
Associate of Science - General Science
John Tyler Community College
Chester, VA
01.2016
Skills
Microsoft Office Suite
VBA
Project Scheduling & Coordination
Field Operations & Safety Awareness
Budgeting & Cost Control
Team Leadership & Communication
Construction Documentation & Reporting
Proposal preparation
Cost estimation
Construction management
Safety compliance
Project management
Additional Information
Tutored students with special needs at Miller High School (Reseda, CA), Bilingual (English and Spanish – conversational), Committed to continuous learning and professional growth
Clinical Director / VP of Clinical Services at Foundations to Freedom / Foundations to HealingClinical Director / VP of Clinical Services at Foundations to Freedom / Foundations to Healing