Leslee Roseberry
Roanoke
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Assisant Property Manager
AAA Staffing
04.2025 - Current
- Assisted in tenant communication to address inquiries and resolve issues promptly.
- Supported lease administration by preparing documents and ensuring compliance with property policies.
- Maintained accurate records of tenant payments and lease agreements using property management software.
- Coordinated property maintenance requests, facilitating timely responses from service providers.
Shift Leader
Taco Bell
01.2018 - 11.2022
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained new staff on operational procedures and safety protocols, enhancing team productivity.
- Coordinated shift schedules to optimize coverage and maintain service quality during peak hours.
- Monitored inventory levels and placed orders to prevent stock shortages, ensuring seamless operations.
Assistant Manager
Pacific Sunwear
04.2014 - 09.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
William Byrd
Roanoke, VA06-1998
Skills
- Administrative support
- Active listening skills
- Telephone and email etiquette
- Property tours and inspections
- Customer relations
- Problem resolution
- Complaint handling
- Payment processing
- Follow-up skills
Timeline
Assisant Property Manager
AAA Staffing
04.2025 - Current
Shift Leader
Taco Bell
01.2018 - 11.2022
Assistant Manager
Pacific Sunwear
04.2014 - 09.2017
High School Diploma -
William Byrd
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