Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Riverside Healthcare
07.2024 - 03.2025
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
INR/ A1C
Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group
Administer medications and vaccines under the supervision of a physician.
Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards.
Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed.
Medical Assistant
TPMG Lung & Sleep Specialist
11.2021 - 12.2021
Lead patients to exam rooms, answer general questions, and prepare patients for physicians by explaining the process.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Verifying medication to pharmacies
Patient chart prep
Customer Service Lead
Food Lion
08.2018 - 09.2020
Welcomed guests and facilitated a smooth checking in and out process.
Greeted customers and listened closely to problems described to determine solutions.
Resolved customer service issues using company processes and policies and provided updates to customers.
Responded to customer requests for products, services, and company information.
Maintained up-to-date knowledge of product and service changes.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Graduate Certificate - Medical Assisting
Centura College
Newport News, VA
12-2021
Skills
Strong communication
HIPAA compliance
Proper sterilization techniques
Advanced anatomy knowledge
BLS/CPR
Medical Terminology
Medical Records
OSHA
ICD-10
Anatomy Knowledge
EMR
Certification
CMA - Certified Medical Assistant
Timeline
Medical Assistant
Riverside Healthcare
07.2024 - 03.2025
Medical Assistant
TPMG Lung & Sleep Specialist
11.2021 - 12.2021
Customer Service Lead
Food Lion
08.2018 - 09.2020
Graduate Certificate - Medical Assisting
Centura College
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