Leyla Berdut
Springfield
Summary
Motivated public health student equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Experienced in marketing, management, and education strategies. Passionate about health and wellness and collaborating with individuals to improve health outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Walgreens
07.2024 - Current
- Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
- Solved customer problems in person or over the phone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved third-party billing, computer system and customer service issues.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
Internship Student
Blue Ridge Medical Center
01.2024 - 05.2024
- Worked alongside a clinical pharmacist to enter patient data into the database and oversee her prep work before the appointment
- Completed a Diabetic Self-Management Education Service (DSMES) Accreditation checklist and assistance guide for the pharmacists of Blue Ridge; the guide included an explanation of how to meet the national standards and how to implement the service per Blue Ridge’s standards effectively
- Worked on patient education handouts for patients on topics such as mammogram services, sleep health, dementia, and nutrition for those with diabetes
Writing Center Tutor
Wilmer Writing Center
08.2021 - 05.2024
- Tutored undergraduate and graduate students weekly to assist them in their writing journey at any stage, starting from research and brainstorming to fixing grammatical errors before submitting
- Main strengths included organization in papers as well as how to develop a clear and strong thesis statement, and how to synthesize multiple sources of research to make clear arguments
- Developed individualized learning plans for each student, addressing their specific needs and areas for growth.
- Collaborated with fellow tutors to share best practices, strategies, and resources for supporting diverse learners.
Pharmacy Technician
CVS Pharmacy
06.2023 - 12.2023
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Filled an average of 2,700 prescriptions weekly
- Performed data entry for patient information and prescriptions; and handled confidential information per HIPAA policies
- Assisted the pharmacist with daily responsibilities such as handling, stocking, labeling, inventory management, and adherence calls to patients.
Education
Master of Public Health - Public Health
George Washington University
Washington, DC12-2026
Bachelor of Science - Health Promotion
University of Lynchburg
Lynchburg05-2024
Skills
- Medical insurance claims processing
- Health education planning
- Problem-solving
- Excel Software
- SPSS Software
- Community health assessment
Certification
- CPhT - Certified Pharmacy Technician
- Certified APhA Pharmacy-Based Immunizer (2024-2027)
Timeline
Senior Pharmacy Technician
Walgreens
07.2024 - Current
Internship Student
Blue Ridge Medical Center
01.2024 - 05.2024
Pharmacy Technician
CVS Pharmacy
06.2023 - 12.2023
Writing Center Tutor
Wilmer Writing Center
08.2021 - 05.2024
Master of Public Health - Public Health
George Washington University
Bachelor of Science - Health Promotion
University of Lynchburg