Liberty Mossor
Glade Hill
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fast Food Crew Member
Bojangles' Famous Chicken 'n Biscuits
Rocky Mount, VA
07.2021 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards.
- Collaborated with team members to maintain smooth workflow during peak hours, enhancing operational efficiency.
- Assisted in training new crew members on procedures and best practices for service excellence.
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA06-2025
Skills
- Reliability and punctuality
- Strong communication skills
- Cash register operation
- Food preparation
- Cleanliness and sanitation
- Workplace safety
- Hospitality and accommodation
- Customer service
- Good with numbers and math
- Basic math
- Collaboration and teamwork
Certification
Basic Life support (BLS)-American Heart Assotiation
Timeline
Fast Food Crew Member
Bojangles' Famous Chicken 'n Biscuits
07.2021 - Current
High School Diploma -
Franklin County High School