Liezl Casasola
BASKERVILLE
Summary
Highly efficient project clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Cashier
TJ Max
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Project Clerk
One Jeanswear Group
10.2004 - Current
- Reduced errors in project documentation through meticulous proofreading and editing before distribution to stakeholders.
- Ensured compliance with internal policies and regulations by conducting periodic audits on project files and records.
- Managed document control processes, ensuring all team members had access to current versions of essential documents.
- Assisted in the development of comprehensive project plans, ensuring timely completion of tasks and milestones.
- Organized regular meetings for cross-functional teams to facilitate information sharing and decision-making processes.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Assisted in maintaining a positive working environment within the department through effective communication skills and a willingness to help colleagues whenever needed.
Shift Manager/Key Holder
Taco Bell
01.1996 - 11.1999
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
Education
No Degree - Accounting
Kauai Community College
Lihue, HI12.1993
High School Diploma -
Kauai High School
Lihue, HI06.1993
High School Diploma -
St Bernadette Highschool
Philippines09.1991
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Product restocking
- Product Knowledge
- Retail Merchandising
- Order Packaging
- Inventory Control
- File Management
- Report Preparation
- Filing systems
- Administrative Support
- Data Entry and 10-Key
Timeline
Cashier
TJ Max
03.2023 - Current
Project Clerk
One Jeanswear Group
10.2004 - Current
Shift Manager/Key Holder
Taco Bell
01.1996 - 11.1999
No Degree - Accounting
Kauai Community College
High School Diploma -
Kauai High School
High School Diploma -
St Bernadette Highschool
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