Dynamic professional with extensive call center experience at Wells Fargo & Company, excelling in complaint resolution and customer relations. Proven ability to enhance customer satisfaction through exceptional communication and critical thinking skills. Proficient in data entry and Microsoft Outlook, consistently achieving goals while resolving complex issues efficiently.
Experienced with customer service excellence, communication, and problem-solving. Utilizes critical thinking and multi-tasking abilities to address client needs and resolve inquiries. Knowledge of financial products and services, ensuring accurate information and support for customers.
processing transactions, providing information on products and services, resolving issues, assisting customers with online banking
operating cash registers or point-of-sale (POS) systems, managing cash and other payment types, and resolving customer inquiries or issues.