Lily Fitzgerald
Staunton,VA
Summary
Dynamic professional with a proven track record at Walmart Inc., excelling in customer focus and operations management. Leveraged attention to detail and problem-solving skills to enhance client satisfaction and streamline processes. Committed to maintaining high health standards and fostering strong relationships, resulting in improved customer retention and satisfaction.
Overview
12
12
years of professional experience
Work History
HBA Team Lead
Walmart Inc
Staunton, VA
04.2026 - Current
- Led team in executing daily operational tasks, ensuring adherence to company policies and procedures.
- Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Health code compliance
Food and Consumables Team Associate
Walmart Inc
Staunton, VA
11.2024 - 04.2026
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Operated cash registers and processed transactions accurately and efficiently.
- Maintained organized merchandise displays to enhance store aesthetics and accessibility.
- Collaborated with team members to achieve daily operational goals and maintain workflow efficiency.
- Conducted regular inventory checks to ensure stock availability and accuracy in records.
- Supported promotional events by setting up displays and communicating offers to customers.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintain health standards by properly dating merchandise by expiration date to ensure freshness
Dog Groomer
Dirty Dog Depot
Lexington, VA
05.2014 - 07.2020
- Groomed dogs using various techniques and tools to ensure cleanliness and comfort.
- Maintained a safe and sanitary grooming environment through regular cleaning protocols.
- Assisted in managing appointment schedules to optimize workflow efficiency.
- Educated pet owners on proper grooming practices and dog care routines.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
Education
High School Diploma -
Rockbridge County High School
Lexington, VA06.2011
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Quality control
- Workplace safety
- Operations management
- Process improvement
- Product management
- Loss prevention
- Problem-solving
- Teamwork and collaboration
- Goal setting
- Health Code Compliance
Timeline
HBA Team Lead
Walmart Inc
04.2026 - Current
Food and Consumables Team Associate
Walmart Inc
11.2024 - 04.2026
Dog Groomer
Dirty Dog Depot
05.2014 - 07.2020
High School Diploma -
Rockbridge County High School