Passionate English/Spanish Interpreter with aptitude for conveying emotion, style and content. Brining in-depth cultural knowledge and experience to bridge communication gaps for better understanding and Productivity. Over 20 years of experience as an Office Manager determined to continually exceed expectations. Consistently rewarded for success in planning and operational improvements. Experienced in policy development, staff management procedures positively impacting overall morale and surpassing productivity goals. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
Work History
Spanish Interpreter
Loudoun County Public Schools
04.2023 - Current
Contributed to increased client satisfaction by providing effective language support during important meetings.
Interpreting for large meetings between the school county, parents, mental health departments, CPS, police, and students.
Office Manager
Complete Dental Care
10.2020 - 04.2023
Monitored front areas so that any questions could be responded to quickly and effectively.
Payment Collection, account reconciliation, end of day reports
Treatment Coordinator/Financial Manager
Barakat Orthodontics, P.C.
03.2000 - 05.2020
Created strategies to increase client revenue, increased practice growth reaching 85%-95% of company set goals
Developed and presented financial data, financial statements, variance narratives to CEO and External Management Practice
Maintained and processed invoices, deposits and money logs.
Managed 9 team members in a practice with traffic of around 200-300 people per day
Assistance with new hires throughout interviewing and hiring process.
Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Assisted patients in completing all necessary contract and documents.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Interpreted while maintaining message content, tone and emotion as closely as possible.
Reviewed final works to spot and correct errors in punctuation, grammar and translation.
Provided instant verbal summaries of non-English documents
Applied cultural understanding to discern specific meanings beyond literal written words.
Education
3 Years of College-Working Towards Bachelors - Science, Technology, And Society
Northern Virginia Community College
Annandale, VA
References
Volunteer Work
Bachelor of Science - Marriage And Family Therapy
BYU-Idaho
Idaho Falls, ID
11.2024
Skills
Bilingual (English and Spanish)
Translation and Interpretation (English and Spanish)
Volunteer translator and interpreter at schools and hospitals
Customer Service and Support
Revenue Generation
Business Growth and Retention
Operations Oversight
Financial Reporting and Analysis
Conducting Staff Meetings
Team Coaching, Management &Team Building
Team and New Talent Recruiting
Human Resources Roles
Virtual Learning System Proficiency
Team Leadership
Policy and Procedure Modification and implementation
Timeline
Spanish Interpreter
Loudoun County Public Schools
04.2023 - Current
Office Manager
Complete Dental Care
10.2020 - 04.2023
Treatment Coordinator/Financial Manager
Barakat Orthodontics, P.C.
03.2000 - 05.2020
3 Years of College-Working Towards Bachelors - Science, Technology, And Society
Northern Virginia Community College
References
Volunteer Work
Bachelor of Science - Marriage And Family Therapy
BYU-Idaho
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