Lindsay Feaster
Woodstock
Summary
Results-driven Shift Supervisor with 19 years of experience in team management and operational efficiency. Expert in conflict resolution and customer relationship management, enhancing team performance and ensuring compliance with safety regulations. Implemented process improvements to optimize workflow and foster a collaborative work environment, driving team success. Dynamic Shift Supervisor with expertise in staff supervision, safety training, and conflict resolution. Proven ability to optimize service delivery and enhance team collaboration.
Overview
25
25
years of professional experience
Work History
Shift Supervisor
Fairfax County Government
Farifax
04.2007 - Current
- Supervised daily operations and staff activities during assigned shifts.
- Coordinated workflow, ensuring timely completion of government services to meet community needs.
- Trained new team members on policies and operational procedures.
- Conducted routine inspections for compliance with safety regulations.
- Resolved conflicts among team members, fostering a positive work environment and enhancing team collaboration.
- Implemented efficiency improvements in shift scheduling and resource allocation, optimizing staff coverage and service delivery.
- Communicated effectively with management regarding shift performance and issues.
Cashier
Lowes Home Improvment
Winchester
01.2001 - 04.2007
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently using point-of-sale systems.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained accurate cash drawer and balanced end-of-shift reports to ensure financial integrity.
- Handled returns and exchanges according to store policies.
- Assisted customers with product inquiries and store navigation.
- Sorted and arranged products in checkout area to optimize customer flow and enhance shopping experience.
- Trained new cashiers on register procedures and customer interaction standards to improve service quality.
Education
High School Diploma -
Gar-Field Senior High School
Woodbridge, VA05-2003
Skills
- Staff supervision
- Workflow coordination
- Safety training
- Stock control
- Conflict resolution
- Customer relationship management
Timeline
Shift Supervisor
Fairfax County Government
04.2007 - Current
Cashier
Lowes Home Improvment
01.2001 - 04.2007
High School Diploma -
Gar-Field Senior High School