Lindsey Boyd
Lebanon
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Ballad Health
06.2024 - Current
- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with activities of daily living
- Collaborated with interdisciplinary healthcare team to develop and implement individualized care plans for patients.
- Performed comprehensive assessments of patients' physical and mental health status, documenting findings accurately in medical records
- Administered treatments and procedures as ordered by physicians, ensuring adherence to infection control protocols
- Educated patients and their families on disease management strategies, medication administration, and lifestyle modifications
- Assisted in the coordination of patient admissions, transfers, and discharges to ensure smooth transitions of care
- Responded promptly to emergency situations by initiating appropriate interventions and notifying healthcare providers as necessary
- Managed multiple priorities effectively in a fast-paced environment while maintaining attention to detail
- Utilized critical thinking skills to assess changes in patients' conditions and take appropriate action
- Maintained accurate medication records and performed medication reconciliation during transitions of care
- Collaborated with pharmacy staff to ensure timely delivery of medications and resolve any discrepancies or issues related to prescriptions
- Demonstrated proficiency in using electronic health record systems for documentation purposes
- Provided emotional support to patients experiencing pain or distress through active listening techniques
- Ensured compliance with regulatory standards by adhering to policies, procedures, and guidelines set forth by governing bodies (e.g, Joint Commission)
- Closely monitored post-operative patients for potential complications such as infection, bleeding, or respiratory distress
- Collaborated with wound care specialists to develop and implement appropriate treatment plans for patients with complex wounds
- Assisted in the implementation of fall prevention strategies to minimize patient injuries and improve safety outcomes
- Demonstrated proficiency in administering intravenous medications and monitoring IV sites for signs of complications or infiltration
- Provided education on preventive healthcare measures such as immunizations, screenings, and healthy lifestyle choices
PAP Technician
AdaptHealth
08.2022 - 06.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines
- Trained patients on standard operating procedures, usage of PAP equipment and supplies ensuring compliance to assist in meeting insurance guidelines
- Performed troubleshooting and diagnosis on malfunctioning equipment
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Maintained meticulous records of patient follow-up calls, maintenance activities, ensuring compliance with industry standards
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times
- Demonstrated to customers proper methods for operating equipment and setting up their Apps after it had been installed
Waitress
El Burrito Loco
05.2019 - 07.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
- Maintained clean and welcoming dining environment, ensuring a positive guest experience
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns
Secretary/Receptionist
Eagles Landing Insurance
02.2017 - 05.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Answered multi-line phone system and enthusiastically greeted callers
- Maintained office setting ensuring it was presentable to customers
- Processed payments and provided customers with insurance quotes
- Entered data into system and updated customer contacts with information to keep records current
- Maintained filing systems and categorized documents
- Worked at both the Cedar Bluff and Lebanon locations, as needed
Education
Associate Degree in Nursing -
Southwest VA Community College
Cedar Bluff, VA05-2024
High School Diploma -
Richlands High School
Richlands, VA06-2020
Skills
- Patient assessment
- Infection control measures
- IV setup
- Hospital experience
- Collecting vitals
- Medication administration
- EMR systems
- Maintaining privacy
- Microsoft Word
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- CPR Certification
Timeline
Registered Nurse
Ballad Health
06.2024 - Current
PAP Technician
AdaptHealth
08.2022 - 06.2024
Waitress
El Burrito Loco
05.2019 - 07.2022
Secretary/Receptionist
Eagles Landing Insurance
02.2017 - 05.2019
Associate Degree in Nursing -
Southwest VA Community College
High School Diploma -
Richlands High School
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