Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Krantz

Alexandria

Summary

Operations and finance leader with 10+ years of experience strengthening organizational performance through facility operations support, vendor and contract governance, financial systems implementation, and cross-functional process improvement. Recognized for the ability to identify operational gaps, streamline workflows, improve data integrity, and enhance service delivery across complex teams. Experienced in managing facilities-related vendors, insurance, leases, equipment, multi-site coordination, and operational compliance. Adept at building governance structures, leading system implementations, and developing teams through accountability and proactive problem solving.

Overview

13
13
years of professional experience

Work History

Manager, Business & Finance

BBB National Programs, Inc.
06.2019 - Current

Lead organizational operations, facilities support, vendor governance, contract management, and financial systems modernization across a national nonprofit. Serve as a strategic partner across Legal, IT, HR, BD, Marketing, and Program teams to improve operational efficiency, strengthen internal controls, and ensure consistent service delivery.

Key Achievements & Leadership Impact
• Modernized organizational infrastructure through major ERP, CRM, and CMS implementations, resulting in cleaner data, improved reporting, and reduced manual workload.
• Built and managed a comprehensive contract governance program, overseeing 550+ agreements, tracking compliance, renewals, SLAs, and vendor performance.
• Strengthened facility operations by improving vendor oversight, coordinating leases, handling equipment procurement, resolving workspace issues, and managing insurance renewals and COIs.
• Directed financial operations including monthly close, forecasting, budgeting, grant reporting, and annual audit management.
• Led cross-functional initiatives enhancing workflow efficiency, data quality, communication pipelines, and operational reliability across departments.
• Developed and mentored Finance and administrative staff, establishing clear expectations, accountability systems, and proactive problem-solving behaviors.
• Improved risk management and operational consistency by redesigning procedures, implementing governance frameworks, and standardizing departmental practices.

  • Maintained professional, organized, and safe environment for employees and patrons.

Senior Accountant

Council of Better Business Bureaus, Inc.
10.2015 - 06.2019

Managed accounting operations, monthly close processes, reconciliations, and financial reporting.
• Supported budget planning, forecasting, and annual audit cycles.
• Strengthened internal controls and ensured GAAP compliance.
• Increased reporting quality and efficiency through improved processes and cross-department collaboration.
• Trained and mentored accounting staff and contributed to departmental improvements.

  • Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
  • Updated general ledger with latest entries.
  • Reconciled balance sheets and streamlined best practices for balance sheet processes.
  • Prepared monthly journal entries and reconciliations.
  • Completed year-end closing processes with controllers and external auditors.
  • Reviewed documents and accounts for discrepancies and resolved variances.
  • Reconciled accounts and created documents for monthly closure procedures.
  • Contributed to hiring, training and development of accounting teams.
  • Assisted team members in transitioning to new system through extensive training and one-on-one support.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Maintained integrity of general ledger and chart of accounts.

Senior Auditor

Rubino & Company, Chartered
07.2012 - 10.2015

• Conducted financial statement audits for nonprofits and government contractors, assessing internal controls, compliance, and operational risks.
• Performed analytics, testing, and audit documentation in accordance with GAAP/GAAS.
• Provided insights and recommendations to executives to strengthen internal controls.

  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Completed audit papers by thoroughly documenting audit tests and findings.

Education

Bachelor of Science - Accounting

George Mason University
Fairfax, VA
06-2012

Skills

    Facility Operations & Vendor Management
    Contract Governance & Risk Mitigation
    Operational Excellence & Workflow Redesign
    Cross-Functional Leadership & Change Management
    Budgeting, Forecasting & Financial Planning
    ERP/CRM/CMS Implementation & Data Standards
    Compliance, Controls & Audit Readiness
    Reporting, Analytics & Continuous Improvement
    Stakeholder Communication & Collaboration
    Team Leadership, Training & Development

Timeline

Manager, Business & Finance

BBB National Programs, Inc.
06.2019 - Current

Senior Accountant

Council of Better Business Bureaus, Inc.
10.2015 - 06.2019

Senior Auditor

Rubino & Company, Chartered
07.2012 - 10.2015

Bachelor of Science - Accounting

George Mason University
Lindsey Krantz