
Operations and finance leader with 10+ years of experience strengthening organizational performance through facility operations support, vendor and contract governance, financial systems implementation, and cross-functional process improvement. Recognized for the ability to identify operational gaps, streamline workflows, improve data integrity, and enhance service delivery across complex teams. Experienced in managing facilities-related vendors, insurance, leases, equipment, multi-site coordination, and operational compliance. Adept at building governance structures, leading system implementations, and developing teams through accountability and proactive problem solving.
Lead organizational operations, facilities support, vendor governance, contract management, and financial systems modernization across a national nonprofit. Serve as a strategic partner across Legal, IT, HR, BD, Marketing, and Program teams to improve operational efficiency, strengthen internal controls, and ensure consistent service delivery.
Key Achievements & Leadership Impact
• Modernized organizational infrastructure through major ERP, CRM, and CMS implementations, resulting in cleaner data, improved reporting, and reduced manual workload.
• Built and managed a comprehensive contract governance program, overseeing 550+ agreements, tracking compliance, renewals, SLAs, and vendor performance.
• Strengthened facility operations by improving vendor oversight, coordinating leases, handling equipment procurement, resolving workspace issues, and managing insurance renewals and COIs.
• Directed financial operations including monthly close, forecasting, budgeting, grant reporting, and annual audit management.
• Led cross-functional initiatives enhancing workflow efficiency, data quality, communication pipelines, and operational reliability across departments.
• Developed and mentored Finance and administrative staff, establishing clear expectations, accountability systems, and proactive problem-solving behaviors.
• Improved risk management and operational consistency by redesigning procedures, implementing governance frameworks, and standardizing departmental practices.
Managed accounting operations, monthly close processes, reconciliations, and financial reporting.
• Supported budget planning, forecasting, and annual audit cycles.
• Strengthened internal controls and ensured GAAP compliance.
• Increased reporting quality and efficiency through improved processes and cross-department collaboration.
• Trained and mentored accounting staff and contributed to departmental improvements.
• Conducted financial statement audits for nonprofits and government contractors, assessing internal controls, compliance, and operational risks.
• Performed analytics, testing, and audit documentation in accordance with GAAP/GAAS.
• Provided insights and recommendations to executives to strengthen internal controls.
Facility Operations & Vendor Management
Contract Governance & Risk Mitigation
Operational Excellence & Workflow Redesign
Cross-Functional Leadership & Change Management
Budgeting, Forecasting & Financial Planning
ERP/CRM/CMS Implementation & Data Standards
Compliance, Controls & Audit Readiness
Reporting, Analytics & Continuous Improvement
Stakeholder Communication & Collaboration
Team Leadership, Training & Development