Lindsey Mann
Pearisburg
Summary
I am a very hardworking, dependable worker with proven ability to enhance production efficiency through streamlined processes and effective collaboration. Committed to continuous improvement and workplace safety, ensuring high-quality outcomes and fostering a team-oriented environment. Also have been a customer service specialist, ensuring to putting the customer first and always helping to the best of my ability!
Overview
8
8
years of professional experience
Work History
Electronic Assembler
Moog
04.2019 - 02.2024
- Assembled components per technical specifications and production guidelines.
- Utilized advanced soldering techniques for precise connections between electronic components, minimizing the need for rework or repairs.
- Inspected completed capsule products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
- Improved product assembly efficiency by streamlining electronic component placement and soldering processes.
Daycare Worker
Kids & Company
03.2018 - 04.2019
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Maintained child-friendly environment with access to outdoor activities.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
Service Desk Representative
Kroger
01.2016 - 03.2018
- Engaged in user support interactions via telephone, chat and email platforms.
- Diagnosed and resolved user system functionality issues to enable completion of desired operations.
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Resolved common user concerns by utilizing preset issue resolution scripts.
- Discussed customer concerns regarding product usage, billing or Type to promote improved user experience.
Education
Narrows High School
Narrows Va06.2017
Skills
- Soldering techniques
- Component assembly
- Quality inspection
- Technical documentation
- Production efficiency
- Workplace safety
- Collaboration skills
- Time management
- Problem solving
- Attention to detail
- Critical thinking
- Customer service
- Team building
- Defect identification
- Process documentation
- Safety awareness
- Continuous improvement mindset
- Quality assurance procedures
- Quality control
- Technical report writing
- Lean manufacturing principles
Timeline
Electronic Assembler
Moog
04.2019 - 02.2024
Daycare Worker
Kids & Company
03.2018 - 04.2019
Service Desk Representative
Kroger
01.2016 - 03.2018
Narrows High School
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