Experienced administrative and clinical professional with a proven track record of over 13 years in customer service, office management, and mentoring. Passionate about supporting student success and facilitating smooth transitions for individuals entering new environments. Currently pursuing a Bachelor's degree in Communications and Public Relations, with a focus on honing skills in Professional Writing. Peer Mentor at Southern New Hampshire University (SNHU), leveraging strong organizational, communication, and leadership abilities to empower first-year and at-risk non-traditional students to excel academically and personally.