Lindsey Bartleson
Ruckersville
Summary
Experienced administrative and clinical professional with a proven track record of over 13 years in customer service, office management, and mentoring. Passionate about supporting student success and facilitating smooth transitions for individuals entering new environments. Currently pursuing a Bachelor's degree in Communications and Public Relations, with a focus on honing skills in Professional Writing. Peer Mentor at Southern New Hampshire University (SNHU), leveraging strong organizational, communication, and leadership abilities to empower first-year and at-risk non-traditional students to excel academically and personally.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Treasurer
Greene County Treasurer
05.2023 - Current
- Provide exceptional customer service while managing accounts related to tax collections and payments.
- Assist in problem-solving and support for individuals with questions or concerns about payments, creating a positive experience for citizens.
- Process payments and data uploads, ensuring accuracy and timeliness
- Perform weekly bank reconciliations, ensuring all transactions are properly documented and aligned
- Managed daily cash flow activities, ensuring accurate forecasting and proper allocation of funds for operational needs.
- Handled escalated calls efficiently, finding satisfactory resolutions for both citizens and the department alike.
Inventory Manager / Vet Tech
VetCor of Earlysville
08.2018 - 02.2023
- Fostered strong relationships with staff, vendors, and customers, providing support and guidance as needed
- Developed and implemented training for staff to ensure effective use of inventory systems and adherence to protocols
- Led team meetings and collaborated with peers to ensure efficient and effective workflows, demonstrating leadership and team-building abilities
- Managed a variety of administrative tasks, including organizing schedules and maintaining clear communication channels with team members and suppliers
Practice Manager
Pantops Veterinary Hospital
03.2016 - 07.2018
- Coordinated the professional development and training of office staff, ensuring a supportive and well-organized work environment
- Acted as the primary point of contact for clients, addressing concerns with empathy and professionalism
- Developed and maintained systems to track and manage office and medical supplies, streamlining workflows and reducing waste
- Guided and mentored new employees, providing training and creating a welcoming atmosphere
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Manchester, NH05.2026
Skills
- Mentorship and Peer Support
- Communication and Public Relations
- Organizational and Time Management
- Leadership and Team Collaboration
- Customer Service and Client Relations
- Virtual Engagement and Online Communication
- Training and Staff Development
- Problem-Solving and Conflict Resolution
- Data entry
- Community relationship building
Certification
Fear Free Level 3 Certified, 08/01/18, Present
Timeline
Deputy Treasurer
Greene County Treasurer
05.2023 - Current
Inventory Manager / Vet Tech
VetCor of Earlysville
08.2018 - 02.2023
Practice Manager
Pantops Veterinary Hospital
03.2016 - 07.2018
Fear Free Level 3 Certified, 08/01/18, Present
Bachelor of Arts - Communications
Southern New Hampshire University
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