Driven college student seeking employment in an office environment. With a knack for organization, collaboration, and customers services skills, I believe I could build upon my current administrative skills to further enhance the experience of customers and staff alike.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Lumber Liquidators Distribution Center, Sandston VA
10.2024 - Current
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
Screened applicant resumes and coordinated both phone and in-person interviews.
Processed employee termination paperwork at direction of supervisory staff.
Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
Managed confidential employee records, safeguarding personal and professional information.
Assistant Teacher
Leaf Springs School
01.2024 - Current
Maintain curriculum-based classroom.
Assess student performances through COR application and conducting parent teacher conferences.
Manage emails between school and parents, keeping communications open.
Manage schedules for all classrooms, ensuring adequate coverage while keeping within state requirements.
Cover front desk to greet and welcome prospective new students and their families.
Lead Teacher
Primrose Schools
01.2022 - 01.2024
Maintain structure, discipline, and a safe environment for students.
Document attendance, food intake, nap schedule, moods, and daily observations.
Organize classroom materials and specialized teaching techniques to share and reinforce social skills.
Utilize behavior modeling and specialized teaching techniques to share and reinforce social skills.
Oversaw billing inquiries, credit card payments, processed all incoming mail payments.
Updated employee accounts, including address changes, phone number changes, payment type changes, and managed payoff quotes/payments.
Received, sorted, and distributed mail daily.
Office Admin/Manager
DMS Plumbing and HVAC
01.2019 - 01.2021
Developed and implemented office policies by setting up procedures and standards to guide the operation of the office.
Managed the payroll process by reviewing and auditing time punches, looking for missed punches, missed time off, updated all timesheets by payroll deadline.
Managed all correspondence and customer complaints in a timely and professional manner.
Prepared all paperwork for new hires and terminations, I-9 document collection, ensured all policies were signed off by new employees.
Assisted in meeting planning by sending out all agendas, managed the newsletters and ensured all statements were mailed to customers.
Education
Bachelor's degree -
Liberty University
06.2025
Skills
Microsoft Office Suite (Word, Excel, PowerPoint); Customer Service Skills, Data Entry, Quick Books, Time Management, Returns & Chargebacks, Tops ONE
Telephone skills
Time management
Organization skills
Data entry
Verbal and written communication
Data inputting
Office administration
File management
Administrative support
Calendar management
Documentation and reporting
Office management
Technical support
Staff management
Spreadsheet tracking
Timeline
Human Resources Assistant
Lumber Liquidators Distribution Center, Sandston VA