Lisa Barton
Virginia Beach
Summary
Resourceful, results oriented professional with 30 years health care experience in accounting, finance and administration progressively advancing into more senior roles. Initiative-taking to maintain a consistent track record for timely, accurate and quality performance. Strong in organization and planning with diligence. Enthusiastic and creative with a willingness to undertake complex assignments. Seeking a senior level position in a progressive, team-based environment offering opportunities for challenges, advancement, growth, and rewards.
Overview
45
45
years of professional experience
1
1
Certification
Work History
PRACTICE ADMINISTRATOR
BEACH DENTAL CENTER
01.2021 - 01.2025
- Manage and oversee all aspects of office operations and systems
- Monitoring personnel and confidential files, staffing and administering-benefits
- QuickBooks, Payroll, Accounts Receivable and Accounts Payable, Financial Reporting, General Ledger, Checks and Balances of Daily Work
- HIPAA, OSHA, and Covid compliance and training
- Ensure adherence-to all state, federal and company regulations
- Weekly, Monthly and Yearly Production, Collection and Adjustment reconciliation
- Making sure all goals met and surpassed
- Handle all patient concerns
- Maintained Doctor and staff calendar to make sure office covered during sick, vacation and personal time
- Provide accountant monthly, quarterly, and annual data for tax filing and 1099 forms, annual business license, and personal property tax
OFFICE MANAGER
DR. JEFFREY R. LEIDY, DMD, MILL DAM DENTAL CARE
01.2020 - 01.2021
- Monitoring Staff, Backup to front office, managed all patient concerns
- Developed Marketing Plan for Urbanek Appliance and did external marketing to physicians in the Hampton Roads area
- Rewrote and implemented Employee Manual
- Implemented all new Covid 19 Procedures and wrote office safe-practices
- Transferred patients from old software to new software and upgraded-accounts to the new system
- Drafted in office insurance plan for in office patients without insurance
- Patient consults with Dr
- Leidy on Urbanek appliance
PRACTICE MANAGER-DERMATOLOGY
EASTERN VIRGINIA MEDICAL SCHOOL
01.2017 - 01.2020
- Manage the daily practice operation of the Department of Dermatology and utilize lead support staff to ensure that operations are efficient and conform to quality standards set forth by federal, state, and local laws and regulations
- Responsible for efficient management of all daily clinical operations; ensuring the delivery of quality health care to include but not limited to, office management, appointment scheduling, registration, cash collection, coding, medical records, referral management, oversight of precertification and authorization and maintenance of the Electronic Health Record system
- Responsible for coordinating practice operations to accommodate clinical trials, internships, residency and/or medical student rotations, or other related activities
- Ensure development and implementation of policies and procedures, governing all aspects of the department's practice and laboratory operations
- Work cohesively with the Chair and Directors on problem identification and resolution with respect to the system processes, procedures, staffing, customer service and any related functions
- Oversee the execution of the departmental marketing plan and manage the department website
- Maintain a patient-centered clinical practice environment conducive to staff and providers individuality and creativity as well as responsibility
- Provide staff with clear expectations of service levels
- Administer the recruitment, selection, assignment, and training of support staff
- Approve all matters relating to employee evaluations, transfers, promotions, discipline, terminations, and resignations
- Develop and maintain the EVMS budget with oversight from the Chair, Assistant Chair and Directors
- Review and analyze revenue, expense, and collection trends
- Quality improvement, assess and improve clinical activities and support operations of the practice
OFFICE MANAGER
IMPLANT DENTISTRY OF VIRGINIA/DENTISTRY FIRST PC
01.2014 - 01.2017
- Manager for specialty implant practice and emergency dental practice with multiple doctors and staff
- Hire, train and manage performance of office team members
- Responsible for employee payroll and benefits for staff and doctors at both locations
- Full charge of accounts receivables, insurance receivables and accounts payable
- Collaborated directly with doctor maintaining personal calendar and office calendars of hygienists and doctors at both locations
- Responsible for all month end accounting at both locations and making sure we met all monthly goals
- Managed all patient concerns
- Daily deposits and credit card reconciliation and close out daily production, collections, and adjustments
- Maintained all social media sites and managed advertising
- Trained team to meet performance goals and oversight of team building activities
- Knowledge of insurance policies, processes, and ability to negotiate fee schedules with various companies
ORTHODONTIC OFFICE MANAGER
LEFCOE, WEINSTEIN, SACHS, SCHIFF & ASSOCIATES
01.1980 - 01.2014
- Manager for the entire orthodontic staff and responsible for general oversight and promotion of team goals, efficiency standards and team building
- Direct contact with all new patients and responsible for case acceptance
- Responsible for daily and monthly reports
- Responsible for the administration of all performance reviews and daily coaching and development of staff
- Works directly with referring practices and marketing
- Full charge of accounts receivable
- Monitor monthly trends and reviews with doctor
- Resolution of patient or parent complaints
- Track and report on orthodontic costs, inventory and ensure proper billing by vendors
COMMERCIAL PROPERTY MANAGER
LEFCOE, WEINSTEIN, SACHS, SCHIFF & ASSOCIATES
01.1990 - 07.2008
- Commercial property manager for four dental/medical facilities
- Facilities management/tenant liaison for fifteen commercial sites
- Full charge of accounts payable/receivable management
- Reconciliation of common area expenses, insurance, taxes, yearend accounting, and tax compilation
Education
Business Management -
OLD DOMINION UNIVERSITY
01.1982
Skills
- Type 60 words per minute
- Proficient in Word
- Excel
- QuickBooks
- AccessPro
- Dentech
- Orthotrac
- Denchart
- Eaglesoft
- Dentrix
- Kodak
- Chart It
- Orthocad
- Travel planning
- Meeting coordination
- Supervising experience
- Leadership
- Management
- Clinic
- Healthcare management
- Conflict management
- Patient care
- Computer skills
- Communication skills
- Analysis skills
- Team management
- HIPAA
- EMR systems
- Customer service
- Medical records
- Training & development
- Accounting
- Recruiting
- Marketing
- Payroll
- Accounts receivable
- Office management
- General ledger accounting
- Property management
- Accounts payable
- Cash handling
- Personal assistant experience
- Inventory control
- Operations management
- Clinical trials
- Negotiation
- Human resources
- Insurance verification
- Dental receptionist
- Microsoft Office
- Front desk
Certification
CPR Certification, 02/01/23, 02/01/25
Timeline
PRACTICE ADMINISTRATOR
BEACH DENTAL CENTER
01.2021 - 01.2025
OFFICE MANAGER
DR. JEFFREY R. LEIDY, DMD, MILL DAM DENTAL CARE
01.2020 - 01.2021
PRACTICE MANAGER-DERMATOLOGY
EASTERN VIRGINIA MEDICAL SCHOOL
01.2017 - 01.2020
OFFICE MANAGER
IMPLANT DENTISTRY OF VIRGINIA/DENTISTRY FIRST PC
01.2014 - 01.2017
COMMERCIAL PROPERTY MANAGER
LEFCOE, WEINSTEIN, SACHS, SCHIFF & ASSOCIATES
01.1990 - 07.2008
ORTHODONTIC OFFICE MANAGER
LEFCOE, WEINSTEIN, SACHS, SCHIFF & ASSOCIATES
01.1980 - 01.2014
Business Management -
OLD DOMINION UNIVERSITY
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