Receptionist
Paula’s Salon
Roanoke
- Scheduled appointments and coordinated staff shifts to optimize service delivery.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered incoming calls, took messages, and transferred calls to appropriate staff.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff.
- Monitored reception area to provide consistently safe, hazard-free environment for customers while maintaining a professional atmosphere.