Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa E. Shirley

Ashburn

Summary

Customer Service professional with strong administrative, organizational and communication skills

Overview

10
10
years of professional experience

Work History

Contract Scan Clerk

Loudoun County Office of Planning
04.2024 - 03.2025
  • Archived Planning Files
  • Uploaded Files in LandMarc Database

Administrative Leasing Assistant

Career Strategies
05.2023 - 04.2024
  • Answered incoming calls from prospective tenants
  • Assisted Property Manager with monthly reports (Yardi)
  • Managed residents’ maintenance requests

CPS Scheduler (Seasonal Staff)

H&R Block
01.2022 - 02.2023
  • Greeted and checked-in customers
  • Scheduled customer appointments
  • Fielded incoming calls from customers
  • Processed customer payments

Customer Service Rep

Street Authority
01.2021 - 01.2022
  • Assisted customers with online subscriptions
  • Processed customer payments over the phone
  • Responsible for populating sales data into sales reports
  • Produced fulfillment reports for circulation of newsletter

Lost and Found Technician

Dulles International Airport
09.2019 - 01.2021
  • Helped travelers recover lost possessions
  • Tagged and entered all lost items into tracking system
  • Followed up on passenger requests via email and phone
  • Released lost items to passengers in person or via UPS

Administrative Assistant

Computer Sciences Corporation
06.2015 - 08.2019
  • Answered incoming calls
  • Scheduled staff meetings
  • Coordinated travel plans for various managers
  • Managed supplies
  • Provided administrative support

Education

Montgomery College
Rockville, MD

Skills

  • Microsoft Office
  • Time Management
  • Cash Management
  • Merchandising
  • Inventory Management
  • Service Titan
  • Field Locate
  • Greeting Public
  • Data Entry

Timeline

Contract Scan Clerk

Loudoun County Office of Planning
04.2024 - 03.2025

Administrative Leasing Assistant

Career Strategies
05.2023 - 04.2024

CPS Scheduler (Seasonal Staff)

H&R Block
01.2022 - 02.2023

Customer Service Rep

Street Authority
01.2021 - 01.2022

Lost and Found Technician

Dulles International Airport
09.2019 - 01.2021

Administrative Assistant

Computer Sciences Corporation
06.2015 - 08.2019

Montgomery College

Similar Profiles

CREATE PROFILE
Lisa E. Shirley