Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
Actively participated in professional development opportunities to stay current with emerging trends in education and improve instructional effectiveness.
Facilitated small-group instruction sessions targeting specific skill gaps among struggling learners for academic success.
Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
Contributed to the development of curriculum materials, aligning content with state standards and educational objectives.
Prepared supplementary lesson materials such as visuals aids, hands-on manipulatives, or interactive games that enhanced student understanding of complex concepts.
Established strong rapport with students and families through open communication channels and consistent feedback on academic progress.
Utilized assessment data to tailor instruction for individual learners'' needs while addressing overall class performance goals.
Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Certified Nursing Assistant
Wythe Medical Associates
08.1995 - 10.2012
Tracked and reported patients' vital statistics.
Facilitated scheduling of specialist appointments.
Communicated laboratory outcomes and advised next steps.
Executed accurate diagnosis and coding for laboratory requests.
Managed the systematic arrangement of various records.
Engaged daily with healthcare professionals.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.