Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizette Estrada

Bristow

Summary

Experienced in empathetic customer service and patient care, effectively managing stress while maintaining attention to detail. Skilled in verbal communication and multi-tasking, ready to support a new team.

Overview

5
5
years of professional experience

Work History

Phlebotomist

Labcorp PSC
Manassas
04.2022 - Current
  • Utilized laboratory information systems to accurately obtain and document patient information.
  • Answered patient questions regarding collection techniques and offered additional resources on collection process.
  • Successfully collected and processed high volume of blood specimens for laboratory analysis.
  • Built the ability to recognize and respond to difficult or unusual patient situations.
  • Effectively communicated with patients to ensure accurate collection of specimens and obtain consent.
  • Assisted with specimen processing and pre-analytical testing functions.

Sales Specialist

Lowes
Gainesville
05.2020 - 04.2022
  • Generated future business through a deep understanding of customers and their needs.
  • Promoted product-related services and plans such as installation, delivery, credit financing, or extended protection plans.
  • Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image.
  • Cultivated strong relationships with clients by providing timely responses to inquiries and concerns.

Education

Phlebotomy Course -

Northern Virginia Community College
Annandale, VA
05.2019

High School Diploma -

Osbourn Park High School
Manassas, VA
06.2017

Skills

  • Empathetic Customer Service
  • Time Management
  • Stress Management
  • Attention to detail
  • Written and Verbal Communication
  • Multi-tasking

Languages

Spanish
Limited

Timeline

Phlebotomist

Labcorp PSC
04.2022 - Current

Sales Specialist

Lowes
05.2020 - 04.2022

Phlebotomy Course -

Northern Virginia Community College

High School Diploma -

Osbourn Park High School

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Lizette Estrada