Logan Bell
Norfolk
Summary
Dynamic Guest Relations worker with a proven track record at 2 Silos Brewing Company, excelling in customer service and issue resolution. Skilled in fostering positive relationships and enhancing guest experiences, I leverage strong verbal communication and first aid training to ensure safety and satisfaction in diverse environments. Someone who wants to go into law enforcement one day as a Criminal Justice Major.
Overview
2
2
years of professional experience
Work History
Guest Assistant
2 Silos Brewing Company
05.2023 - Current
- Delivered information and details of interest about facility to visitors.
- Set up promotional displays and equipment for special events and activities.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Changeover Staff
Oak View Group
11.2023 - 05.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Set up Events within the stadium.
Education
Unity Reed High School
Manassas, VABachelor of Arts - Criminal Justice
Old Dominion University
Norfolk, VA05-2026
Skills
- Guest relations expertise
- Customer service
- First aid training
- Flexible schedule
- Guest relations
- Guest accommodations
- Issue resolution
- Verbal and written communication
- Basic accounting
Timeline
Changeover Staff
Oak View Group
11.2023 - 05.2025
Guest Assistant
2 Silos Brewing Company
05.2023 - Current
Unity Reed High School
Bachelor of Arts - Criminal Justice
Old Dominion University
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