Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Logan Couch

Richmond

Summary

Dynamic professional with a proven track record at River City Tattoo, excelling in operations management and customer service. Skilled in training and mentoring staff, I implemented process improvements that enhanced workflow efficiency. Committed to health and safety compliance, I fostered a culture of excellence and client satisfaction. I take pride in completing every tasks given to me in the time given, going above and beyond to ensure it's finalization

Overview

16
16
years of professional experience
1
1
Certification

Work History

Convention/Front End Manager

River City Tattoo
04.2023 - Current
  • Supervised daily operations ensuring smooth workflow and exceptional client service.
  • Trained and mentored junior staff in customer engagement and tattoo application techniques.
  • Implemented process improvements enhancing efficiency of appointment scheduling system.
  • Maintained inventory control, optimizing supplies while minimizing waste and cost.
  • Developed protocols for health and safety compliance within studio environment, working with a multitude of health departments across the country
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports

Sauté Cook

Civil Libations
04.2022 - 04.2023
  • Prepared high-quality sautéed dishes according to menu specifications and customer preferences.
  • Operated kitchen equipment, ensuring safety and cleanliness standards were consistently met.
  • Collaborated with team members to streamline food preparation processes, enhancing efficiency in service delivery.
  • Maintained inventory of ingredients, ensuring freshness and minimizing waste through effective stock rotation.

Apprentice HVAC Tech

Shealy Hodges
03.2018 - 04.2022

Ensure all necessary tools and inventory is accounted for and all installations were competed in the allotted time



Electronics Lead/Photo Tech/Tire Associate/Overnig

Sam’s Club
07.2010 - 02.2018

Ensure absolute customer satisfaction


Perform all necessary tasks to completion in a timely manner


Ensure all items are properly stocked


Assemble any and all displays or customer bought products



Education

High School Diploma -

Cox High School
Virginia Beach, VA

Skills

  • Customer service
  • Employee supervision
  • Staff supervision
  • Fraud prevention
  • Operations management
  • Workflow optimization
  • Listening skills
  • Travel coordination
  • Client communication
  • Training and mentoring

Certification

Universally Certified HVAC Technician

Forklift Certified


Interests

Task oriented

Take pride in my work

Compelled to organize my workspace for streamlining efficient output

I play guitar and love music

Timeline

Convention/Front End Manager

River City Tattoo
04.2023 - Current

Sauté Cook

Civil Libations
04.2022 - 04.2023

Apprentice HVAC Tech

Shealy Hodges
03.2018 - 04.2022

Electronics Lead/Photo Tech/Tire Associate/Overnig

Sam’s Club
07.2010 - 02.2018

High School Diploma -

Cox High School
Logan Couch