Lola Picone
Midlothian
Summary
Compassionate and motivated nursing student with hands-on patient care experience as a Patient Care Technician at Saint Francis Medical Center and strong leadership background. Seeking a nursing position to provide safe, patient-centered care while utilizing clinical skills, communication, and teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Bon Secours Hospital
Midlothian, VA
10.2022 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, enhancing patient comfort and mobility.
- Prepared and maintained medical equipment for clinical procedures.
- Documented patient care activities accurately in electronic health records.
- Trained new staff on hospital protocols and patient care best practices.
- Contributed to workflow improvements that enhanced patient satisfaction scores.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Restaurant Owner
Gino's Pizza
Midlothian, VA
01.2018 - Current
- Developed and implemented operational strategies to enhance customer satisfaction and loyalty.
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed inventory control processes, optimizing supply chain efficiency and reducing waste.
- Trained and mentored staff in food preparation techniques and customer service excellence.
- Analyzed sales trends to adjust menu offerings and pricing strategies for improved profitability.
- Collaborated with local suppliers to source high-quality ingredients, promoting community relationships.
- Designed marketing campaigns that increased brand visibility and attracted new customers.
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Shift Leader
Dogtopia
Midlothian, VA
04.2021 - 02.2023
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained and mentored new team members on best practices for animal care and customer service.
- Managed scheduling and workflow to optimize staffing levels during peak hours.
- Implemented process improvements that enhanced service efficiency and customer satisfaction.
- Resolved customer inquiries and concerns promptly, fostering positive client relationships.
- Trained new employees and delegated daily tasks and responsibilities.
Education
No Degree - Animal Science
University of Hawaii
Honolulu, HIAssociate of Science - Health Sciences
Southside College of Health Science
Colonial Heights, VA12-2026
High School Diploma -
Manchester High School
Midlothian, VA05-2021
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- ADL support
- Phlebotomy techniques
- Professional bedside manner
Certification
- Basic Life Support (BLS)
- Annual Clinical Competency (Healthcare)
Timeline
Patient Care Technician
Bon Secours Hospital
10.2022 - Current
Shift Leader
Dogtopia
04.2021 - 02.2023
Restaurant Owner
Gino's Pizza
01.2018 - Current
No Degree - Animal Science
University of Hawaii
Associate of Science - Health Sciences
Southside College of Health Science
High School Diploma -
Manchester High School