Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lolita Lolaj

Virginia Beach

Summary

Hardworking and dependable high school student with customer service experience across three fast-paced restaurant environments: Café Atlantic (hostess), Cobalt Grill (hostess), and Lesner Inn (event catering). Skilled at greeting and helping guests, managing seating and reservations, and keeping things running smoothly during busy shifts. Comfortable working under pressure and communicating with both customers and team members. Maintains a 4.09 GPA while taking 15 AP classes, showing strong time management, responsibility, and academic dedication. Recognized as an AP Scholar with Honor and consistently on the Honor Roll. Balances school, multiple jobs, and volunteer work - always showing up and putting in the effort.

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Cafe Atlantic
Virginia Beach
07.2025 - Current
  • Greeted and seated guests quickly during high-volume breakfast rushes while maintaining a friendly and welcoming atmosphere.
  • Managed waitlists, organized seating charts, and ensured efficient table turnover to maximize guest satisfaction.
  • Communicated with kitchen and serving staff to coordinate timely seating and service.
  • Handled takeout orders, answered phones, and provided accurate information about menus and specials.
  • Maintained cleanliness and organization of the front-of-house area throughout shifts.

Restaurant Hostess

Cobalt Grille
Virginia Beach
06.2024 - Current
  • Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Caterer

The Lesner Inn
Virginia Beach
06.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Leveraged strong interpersonal skills to communicate effectively regarding their unique needs and expectations.

Education

Currently Enrolled -

Frank W Cox High School
Virginia Beach, VA
06-2026

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cash handling
  • Complex Problem-solving
  • Scheduling
  • Coordinating tasks
  • Guest relations
  • Payment processing
  • Memory retention
  • Front-of-house display creation
  • Efficient seating
  • Problem-solving
  • Team collaboration
  • Task prioritization

Languages

Albanian

Timeline

Restaurant Hostess

Cafe Atlantic
07.2025 - Current

Restaurant Hostess

Cobalt Grille
06.2024 - Current

Caterer

The Lesner Inn
06.2023 - Current

Currently Enrolled -

Frank W Cox High School
Lolita Lolaj