Lilia Shishak
Alexandria
Summary
Reliable and detail-oriented professional with a strong background in customer service and teamwork. Skilled in problem-solving and effective communication, aimed at enhancing guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Alexandria, VA
11.2024 - Current
- Proficient in navigating and operating point‑of‑sale (POS) systems.
- Maintained cleanliness and organization in theaters and common areas.
- Collaborated with team members to optimize concession sales and service speed.
- Resolved guest inquiries and concerns efficiently to enhance satisfaction.
- Experience with handling alcoholic and non-alcoholic beverages, preparing food, and cooking food.
- Trained new staff on operational procedures and customer interaction protocols.
- Assisted in managing guest services, ensuring a positive customer experience.
Summer Camp Counselor
Virginia Hills Baptist Church
Alexandria, VA
06.2024 - 12.2024
- Supervised groups of toddlers (ages 3–4) to ensure a safe, supportive environment, both indoor and outdoor.
- Collaborated with other volunteers/staff to maintain an organized childcare space.
- Adapted quickly to different children’s needs, personalities, and energy levels.
Skills
- Cash handling expertise
- Reliability and punctuality
- Strong teamwork
- Customer service
- Problem solving abilities
- Effective communicator
- Attention to detail
- Organizational skills
Timeline
Floor Staff Member
Regal Cinemas
11.2024 - Current
Summer Camp Counselor
Virginia Hills Baptist Church
06.2024 - 12.2024