Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loraine Gravely

Galax

Summary

Dynamic Store Leader with proven success at Speedway, enhancing team performance through effective training and streamlined operations. Skilled in inventory management and promotions planning, I foster a positive work environment while driving revenue growth. Adaptable and dependable, I excel in multitasking and ensuring customer satisfaction.

Retail professional prepared for leadership roles, bringing valuable experience in managing store operations and motivating teams. Recognized for commitment to high standards and delivering results. Known for fostering collaboration and adaptability, ensuring consistent performance and customer satisfaction.

Overview

19
19
years of professional experience

Work History

Store Leader

Speedway
09.2020 - Current
  • Led team in daily operations, ensuring efficient workflow and customer satisfaction.
  • Developed training programs, enhancing staff performance and retention rates.
  • Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
  • Analyzed sales data to optimize product placement and drive revenue growth.
  • Resolved customer complaints effectively, enhancing overall shopping experience and loyalty.
  • Streamlined scheduling processes, improving staff coverage during peak hours.
  • Collaborated with upper management to develop promotional strategies, increasing store visibility.

Crew Member

Mc Donalds
04.2006 - 02.2012
  • Delivered exceptional customer service by efficiently processing orders and addressing customer inquiries.
  • Operated kitchen equipment and maintained cleanliness, ensuring compliance with food safety standards.
  • Assisted in training new crew members on operational procedures and company policies.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.

Education

GED -

Wythville Community College
Galax, VA

Skills

  • Store safety
  • Store operations
  • Team management
  • Promotions planning
  • Friendly and positive
  • Multitasking and organization
  • Payroll management
  • Retail merchandise quality standards
  • Employee scheduling
  • Budget planning
  • Supply ordering
  • Teamwork
  • Honest and dependable
  • Adaptable and flexible

Timeline

Store Leader

Speedway
09.2020 - Current

Crew Member

Mc Donalds
04.2006 - 02.2012

GED -

Wythville Community College

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Loraine Gravely