Lorenzo Quintanilla
Winchester,VA
Summary
Dynamic Shipping Supervisor with extensive experience at Ferguson, excelling in warehouse management and supply chain distribution. Proven track record in enhancing efficiency and safety, while supervising a team of 8. Bilingual in English and Spanish, skilled in HighJump and Excel, with a strong focus on staff development and conflict resolution.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shipping Supervisor
Ferguson
09.2025 - Current
- Pulled, verified, and packaged items for shipment.
- Inspected loading operations for improvements in efficiency and safety.
- Managed shipping and receiving activities for company with hundreds of orders processed daily.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Supervised shipping team of 8 employees.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Determined staffing needs, developing schedules to staff all shifts.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Monitored progress of tasks to provide feedback for improvement.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Enforced team adherence to safety regulations and protocols.
- Resolved conflicts between team members and addressed complaints or grievances.
- Assigned tasks to team members to complete within designated time frames.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Cycle Counter
Ferguson
06.2022 - 08.2025
- Performed full audits each week and documented results.
- Maintained stock and replenished workstation products.
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Performed root cause analysis to implement corrective actions for discrepancies.
- Used calipers, micrometers and rulers to measure products, maintaining accurate records.
- Collaborated with other departments to ensure accuracy of all measurements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Counted and audited product locations.
- Identified issues, analyzed information and provided solutions to problems.
Receiving Associate
Lowes Home Improvment
05.2017 - 01.2022
- Recorded regular progress and issues with products.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Unloaded pallets and deliveries and organized products in warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Education
Northern Virginia Community College
Manassas, VASkills
- Warehouse oversight
- Warehouse management
- Supply chain distribution
- Shipping procedures
- Load planning
- Safety and compliance
- Staff supervision
- Order fulfillment
- HighJump
- Excel
- Inventory Management
Certification
Emerging Leadership Experience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping Supervisor
Ferguson
09.2025 - Current
Cycle Counter
Ferguson
06.2022 - 08.2025
Receiving Associate
Lowes Home Improvment
05.2017 - 01.2022
Northern Virginia Community College