Summary
Overview
Work History
Education
Skills
Timeline
Generic

LORI FERGUSON

MINERAL,VA

Summary

Dynamic Project Management professional with extensive experience in the telecom industry, specializing in Outside Plant (OSP) communications management. Proven expertise in coordinating telecom design and implementation within Engineering and Construction environments, including installation and repair processes. Results-driven consultant dedicated to driving organizational improvements through strategic research and system enhancements, with a strong ability to collaborate with teams to resolve operational challenges. Committed to optimizing costs, processes, and resources, complemented by strong communication skills that facilitate effective task prioritization and teamwork.

Overview

29
29
years of professional experience

Work History

Contract Management Analyst (RCAM)

Brightspeed
12.2022 - Current
  • Worked collaboratively with administrative staff in negotiation, correspondence, documentation and compliance checks for service contracts.
  • Developed and followed processes to manage contracts and remain in compliance with company commitments and regulatory obligations.
  • Verified submitted documents for completeness and compliance with company policies, addressing discrepancies and collaborating to troubleshoot where necessary.
  • Worked with internal and external parties to maximize value of assigned contracts in company portfolio.
  • Evaluated current processes to develop improvement plans.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Area Supervisor

Lambert's Cable Splicing Co
11.2020 - 01.2022
  • Microsoft Office
  • Excel
  • Company Software
  • Communication management
  • Progress Reporting
  • Planning & Development
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Processed orders and issued documentation.
  • Planned sequence of operations and established schedule.
  • Directed daily workflow .

Owner/Operator

Lorileas Home Catering
01.2007 - 12.2021
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed day-to-day business operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Splicing Supervisor

Lambert's Cable Splicing Co
03.2005 - 10.2007
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.

OSP Supervisor

Ferguson Cable Splicing
01.1997 - 10.2007
  • Knowledge to include all aspects of OSP Supervision including buried and aerial crews , As-builts ,workforce management, purchase ordering as well as project management of fiber/cable placement.

Education

Scott Community College
Davenport, IA

Skills

  • Professional experience
  • Daily routine management
  • Billing administration
  • Management of daily logistics dispatch
  • Liaison for engineering placement and splicing
  • Quality assurance inspection
  • Audit compliance resolution
  • OSP splicing and I&R coordination
  • Blueprint as-built documentation management
  • Contract personnel coordination
  • Oversight of billing and payroll processes for OSP contractors
  • Supply chain coordination
  • Proficient in daily management of residential services
  • Industry expertise
  • Strategic business solutions creation
  • Strategic gap evaluation
  • Risk evaluation
  • Data-driven decision making
  • User acceptance testing execution
  • Data reporting and analysis
  • Client relations management
  • Legal compliance

Timeline

Contract Management Analyst (RCAM)

Brightspeed
12.2022 - Current

Area Supervisor

Lambert's Cable Splicing Co
11.2020 - 01.2022

Owner/Operator

Lorileas Home Catering
01.2007 - 12.2021

Splicing Supervisor

Lambert's Cable Splicing Co
03.2005 - 10.2007

OSP Supervisor

Ferguson Cable Splicing
01.1997 - 10.2007

Scott Community College

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LORI FERGUSON