Lorna Houchens

• Complete cases in Sales Force, entering into E1 software
• Meeting daily SLA
• Reaching out to McKesson Reps for needed info to complete cases.
• Working with word documents, excel spreadsheets
• Work from a Smart Sheet , compiling and verifying accuracy and sorting information to prepare source data for upload into E1 program.
• Assisting other team members where needed.
• Being a positive team player

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Maintained visitor log for entering and leaving facility for security purposes.
• Being a positive team player

Performed a broad range of administrative and clerical duties for the Human Resource
department and Field Support Stores and all acting Managers.
Imaging associate information in system.
Performed accurate and rapid data entry daily.
Created Audits using Excel spreadsheets for stores.
Ensure all New-Hire paperwork for hired associates was up to Compliant Code.
Provide customer service support to all Managers requesting information via phone call or
e-mail.

Being a positive team player, assisting team members where needed.

Keying remittance checks and balancing checks for Remittance and Payments Department.

Being a positive team player

Data Entry/ Part-time keying for Inventory Information Department (24 hrs. mthly)

Keying and correcting data for Company, filing, working with Microfiche, answering
telephone, Auditing Inventory.