Louann Bowers
Suffolk
Summary
Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Seeking growth opportunities with a company to contribute as a dedicated team player. Known for punctuality and commitment to task completion, passionate about attention to detail. Enjoy providing exceptional customer support through phone, email, chat, or in person. Strong sense of loyalty and honesty define me.
Overview
19
19
years of professional experience
Work History
Office Assistant
Ace Sheet Metal Works
10.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
Residential House Cleaner
Self Employed
10.2017 - 08.2021
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Cleaner
Siebert Realty
01.2009 - 04.2018
- As a cleaner I thoroughly cleaned beach rental homes for new guest/owner occupancy
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Communicated with staff to address specific cleaning needs and concerns.
Assistant Manager
Moneysworth Equipment Rentals
01.2009 - 01.2017
- I started off as a seasonal employee but soon progressed into being Assistant Manager
- Some of my duties included managing office and warehouse staff, guiding the staff as well as teaching them various positions, customer service on the phone as well as in person, overseeing and ensuring all day to day operations went as planned
Receptionist
Oceana Family Dentistry
01.2007 - 01.2008
- My duties were to answer phone, greet patients, take x-rays, make impressions, and help maintain a sterile workplace
- I also pulled and filed charts as well as preparing treatment plans
- During my time here I was even able to assist the dentist and/or hygienist at busy times
Customer Service Rep
Food Lion
01.2006 - 01.2007
- At Food Lion my duties included working the customer service desk
- Opening and or closing the front end - Counting tills, making deposits, count safe, make change, lottery and western union, as well as helping cashiers and even getting carts
Education
Dental Certification -
Academy of Dental Technology
01.2006
G.E.D. -
Princess Anne High
01.2001
Skills
- Customer Interaction
- Customer Service
- Conflict Resolution
- Organization
- Leadership
- Proactive Mindset
- Self-Motivated
- Positive attitude
- Time management
- File organization
Passion
My passion is customer service! I find pleasure in helping people regardless of the activity. I am always willing to lend a hand and I am no stranger to being a volunteer. One project I participate in is 'Keep Our Beach Clean' which brings the community together for a true bonding experience. Whether it is teaching, learning, building, or simply being a team player, I do not mind.
Timeline
Office Assistant
Ace Sheet Metal Works
10.2021 - Current
Residential House Cleaner
Self Employed
10.2017 - 08.2021
Cleaner
Siebert Realty
01.2009 - 04.2018
Assistant Manager
Moneysworth Equipment Rentals
01.2009 - 01.2017
Receptionist
Oceana Family Dentistry
01.2007 - 01.2008
Customer Service Rep
Food Lion
01.2006 - 01.2007
G.E.D. -
Princess Anne High
Dental Certification -
Academy of Dental Technology
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