LOUISE SANDIDGE
Amherst
Summary
Dedicated housekeeping professional with a proven track record of enhancing operational efficiency and maintaining high cleanliness standards. Experienced in training staff and managing complex inventory systems to meet organizational goals while fostering effective communication and teamwork.
Overview
30
30
years of professional experience
Work History
Housekeeping Supervisor
Sweet Brair College
Amherst
03.2023 - Current
- Oversaw daily housekeeping operations across campus facilities to ensure high standards of cleanliness.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted inspections to ensure cleanliness and compliance standards.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Trained and mentored housekeeping staff on best practices.
- Managed inventory of cleaning supplies and equipment, ensuring availability and proper usage.
- Developed schedules for staff assignments and shifts.
- Implemented safety protocols for chemical handling and usage.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Resolved staff concerns and facilitated effective communication among teams.
- Established effective communication between team members in order to foster a positive work environment.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Responded promptly to maintenance requests from guests or staff members.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Adopted hands-on management style to enhance workflow efficiency and optimize room turnover.
Endoscopy Supply Coordinator
UVA MEDICAL CENTER
Charlottesville
06.2014 - 09.2022
- Forecasted requirements and set reorder points to maintain optimal levels.
- Sourced and expedited materials for emergency operations, supporting timely delivery of humanitarian aid.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against Endoscopy] back stock records to distribute to designated locations.
- Directed inventory regulation processes, processed accounting input data, and reviewed output records from supply systems to ensure accuracy and compliance.
- Managed accurate files and implemented new organizational systems to improve traceability.
- Purchased, organized, and distributed supplies for maintenance activities, ensuring personnel had necessary materials for efficient operations.
Endoscopy Technician
CENTRA HEALTH
Lynchburg
01.2005 - 01.2014
- Specialized in Interventional Endoscopy
- Assisted with procedures using devices and troubleshooting processor machines to ensure efficient operations
- Operated electro cautery machine to remove polyps and mark tattoo areas for future surgeries
- Mentor to new Techs entering field and department
- Assisted multiple types of surgery from hip replacement to heart transplant
- Facilitated one-on-one interactions with physicians to enhance patient outcomes.
- Worked labor and delivery assistant with vaginal birth and C-Section
- Along with counts of all surgical devices that were used for procedure.
- Enhanced workflow efficiency by applying dedicated effort and focus.
- Identified issues, analyzed information, and provided solutions to enhance procedural effectiveness
RESIDENTAL ADVISOR
OLD DOMINION JOB CORP CENTER
Monroe
02.2000 - 01.2005
- Residential advisor mentoring young men to help them with working skills
- Teaching them how to do resumes
- Taught them how to look employable in interviews.
- Taught communication skills applicable in the workplace
- Implementing etiquette for dress for success and being positive
- Guided students to integrate into both academic and social communities on campus.
- Organized outings for individuals to be part of community
- Facilitated conflict resolution and enforced policies to maintain a safe living environment
- Created programs in dormitory to provide safe social opportunities for residents..
- Initiated dormitory programs to foster positive relationships and safe social opportunities
- Maintained individual records of emergency contacts and administrative support documentation for students.
- Maintained individual records of emergency contacts and administrative support documentation for students
- Mediated conflict to provide safe and secure environment through policy enforcement
ASSISTANT MANAGER
CATO'S FASHION STORE
Madison Heights
01.1996 - 01.1998
- Managed women clothing store during manager's absence
- Supervised shift operations with a team of three or more staff
- Guided team efforts in a leadership role
- Resolved customer complaints through effective communication, improving customer retention
- Improved customer satisfaction by implementing team service strategies that addressed feedback
- Established rapport with customers to enhance loyalty
- Responded to customer concerns with friendly and knowledgeable assistance
- Enhanced merchandising and promotional tactics, resulting in increased customer engagement
- Executed decisions to improve company effectiveness
- Handled scheduling and payroll responsibilities for staff
- Generated employee schedules based on demand forecasts
- Performed inventory counts to ensure accurate stock verification
- Assessed company efficiency by reviewing sales and profit reports
- Launched new products and services to enhance sales
- Supported new clothing and marketing launches at various stores
- Outlined organizational structure to define team roles and rules
- Managed cash intake and deposit records to minimize discrepancies
- Led weekly staff meetings to motivate team and evaluate progress
Education
Associate Degree - Health Science
MILLER MOTTE TECHNICAL COLLEGE
Lynchburg, VA05-2007
Skills
- Housekeeping management
- Chemical safety
- Sanitation standards
- Quality inspections
- Inventory management
- Staff training
- Interpersonal skills
- Workflow optimization
- Customer service
- Supply chain oversight
- Proficient in
- Microsoft Word, Microsoft Teams, Zoom, Excel, WebEx, PowerPoint, Outlook,
- OneDrive
- Decision making
- Bathroom cleaning
- Time management
- Dependable
- Leadership experience
- Team leadership
- Conflict resolution
- Communication skills
- Active listening
- Interpersonal skills
- Employee evaluations
- Bathroom cleaning
- Sanitation standards
- Employee evaluations
- Bathroom cleaning
Custom Section 1
- i was a stay at home mom between 1998 -2000
Timeline
Housekeeping Supervisor
Sweet Brair College
03.2023 - Current
Endoscopy Supply Coordinator
UVA MEDICAL CENTER
06.2014 - 09.2022
Endoscopy Technician
CENTRA HEALTH
01.2005 - 01.2014
RESIDENTAL ADVISOR
OLD DOMINION JOB CORP CENTER
02.2000 - 01.2005
ASSISTANT MANAGER
CATO'S FASHION STORE
01.1996 - 01.1998
Associate Degree - Health Science
MILLER MOTTE TECHNICAL COLLEGE