Louise Taylor
Chester
Summary
I am compassionate, organized, and client- focus with 10+ years working wit mental health and substance use. Caring and supportive professional with the excellent interpersonal skills, paying attention to detail, and empathy when working with my clients.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Substance Use Coordinator Admission Residential Treatment Program
VA Richmond McGuire Hospital
12.2014 - Current
- Oversee the coordination of admissions and intake processes for individuals with high-risk substance use
- Conduct pre-screening interviews to assess individuals' understanding and compliance with program policies and procedures
- Foster a compassionate environment for clients, encouraging open expression of their emotions without the fear of being judged
President
Virginia Local Human Rights
01.2009 - 01.2018
- Signing off on policies and procedures
- Advocating for client well-being and treating all clients with dignity and respect
- Ensuring the fair treatment of all clients
Central State Hospital
10.2014 - 12.2014
- Working with NGRIs that were in the custody of the Department of Corrections
- Transporting to court and medical appointments
- Planning housing arrangements when released
- Monitoring groups and rounding for safety
Transportation Specialist
Eastern State Psychiatric Hospital
09.1997 - 11.2014
- Coordinated schedules and communicated changes to customers.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
Eastern State Hospital
10.2001 - 01.2013
- Working with NGRIs that were in the custody of the Department of Corrections
- Transporting to court and medical appointments
- Planning housing arrangements when released
- Monitoring groups and rounding for safety
Captain of Correctional Officers
Virginia Department of Corrections
12.1993 - 12.2010
- Improved staff training programs for better performance outcomes in crisis situations.
- Maintained high levels of officer morale with supportive leadership style and clear expectations.
- Increased staff retention rates through mentorship programs, professional development opportunities, and ongoing support for correctional officers.
- Ensured compliance with state regulations by conducting internal audits on a regular basis.
- Enhanced facility safety by implementing strict security protocols and effectively managing staff.
Correctional Officer
Tennessee Department Of Corrections
11.1987 - 11.1993
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Correctional Sergeant
Berlin Germany Brig
12.1989 - 07.1993
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised employees and performance of tasks and managed offenders.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Resolved issues and disputes between inmates professionally and respectfully.
Correctional Officer
Holmesburg Maximum Security State Prison
08.1985 - 11.1987
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Education
Bachelor of Science - Social Work
Virginia State University
Petersburg, VA09.2024
Associate of Science - Human Services
John Tyler Community College
Chester, VA08.2021
HMS Pre School Work Association Degree -
Wytheville Community College
Chester, VA01.2013
High School Diploma -
Jules E Mastbaum Voc-Tech High School
Philadelphia, PA06.1983
Skills
- Organizational Skills
- Time Management
- Excellent Communication skills
- Microsoft Office Suite
- Canvas
- WordPress
- X
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Project Coordination
Websites
Certification
Virginia Notary, Current
Internship
- GIRLS2WOMEN-VA, Richmond, VA, 12/01/23, 05/01/24
- Safe Harbor, Richmond, VA, 11/01/23, Present
Affiliations
- Virginia Local Human rights
Additional Information
I have previous volunteer for Safe Harbor making a change in the community to survivors with domestic violence, sexual violence, and human trafficking. Offering counseling, community education, and training.
Timeline
Substance Use Coordinator Admission Residential Treatment Program
VA Richmond McGuire Hospital
12.2014 - Current
Central State Hospital
10.2014 - 12.2014
President
Virginia Local Human Rights
01.2009 - 01.2018
Eastern State Hospital
10.2001 - 01.2013
Transportation Specialist
Eastern State Psychiatric Hospital
09.1997 - 11.2014
Captain of Correctional Officers
Virginia Department of Corrections
12.1993 - 12.2010
Correctional Sergeant
Berlin Germany Brig
12.1989 - 07.1993
Correctional Officer
Tennessee Department Of Corrections
11.1987 - 11.1993
Correctional Officer
Holmesburg Maximum Security State Prison
08.1985 - 11.1987
HMS Pre School Work Association Degree -
Wytheville Community College
Virginia Notary, Current
Bachelor of Science - Social Work
Virginia State University
Associate of Science - Human Services
John Tyler Community College
High School Diploma -
Jules E Mastbaum Voc-Tech High School
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