Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Lucas Acker

Waynesboro

Summary

Dynamic supervisor with proven leadership at Food Lion, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and timely resolution of issues. Skilled in coaching and mentoring team members, fostering collaboration, and maintaining a clean, organized sales floor to elevate the shopping experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Supervisor

Food Lion
Fishersville
09.2024 - Current
  • Supervised team members during daily store operations and ensured compliance with company policies.
  • Ensured cleanliness and organization of sales floor to enhance customer experience.
  • Addressed customer inquiries and resolved issues to maintain satisfaction levels.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Electrical Engineering

Liberty University
Lynchburg, VA
05-2029

High School Diploma -

Wilson Memorial High School
Fishersville, VA
05-2025

Certificate - Residential Electricity

Valley Career And Technical Center
Fishersville, VA
05-2025

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Coaching and mentoring
  • Time management
  • Team collaboration
  • Experience in leadership

Affiliations

  • Tennis Player
  • Guitar Player

Accomplishments

  • National Technical Honors Society

Certification

  • Electricians Certificate

References

References available upon request.

Timeline

Supervisor

Food Lion
09.2024 - Current

Bachelor of Science - Electrical Engineering

Liberty University

High School Diploma -

Wilson Memorial High School

Certificate - Residential Electricity

Valley Career And Technical Center
Lucas Acker