Lucas Acker
Waynesboro
Summary
Dynamic supervisor with proven leadership at Food Lion, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and timely resolution of issues. Skilled in coaching and mentoring team members, fostering collaboration, and maintaining a clean, organized sales floor to elevate the shopping experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Food Lion
Fishersville
09.2024 - Current
- Supervised team members during daily store operations and ensured compliance with company policies.
- Ensured cleanliness and organization of sales floor to enhance customer experience.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Electrical Engineering
Liberty University
Lynchburg, VA05-2029
High School Diploma -
Wilson Memorial High School
Fishersville, VA05-2025
Certificate - Residential Electricity
Valley Career And Technical Center
Fishersville, VA05-2025
Skills
- Customer service
- Effective communication
- Problem solving
- Coaching and mentoring
- Time management
- Team collaboration
- Experience in leadership
Affiliations
- Tennis Player
- Guitar Player
Accomplishments
- National Technical Honors Society
Certification
- Electricians Certificate
References
References available upon request.
Timeline
Supervisor
Food Lion
09.2024 - Current
Bachelor of Science - Electrical Engineering
Liberty University
High School Diploma -
Wilson Memorial High School
Certificate - Residential Electricity
Valley Career And Technical Center
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