Lucas Andrade
Chantilly,VA
Summary
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Server
Bruster's Real Ice Cream
07.2023 - 03.2024
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed approximately 60 orders per day as well as managed incoming calls and online orders
Crew Member
Cox Farms
09.2022 - 11.2022
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Welcomed visitors, verifying identity of expected guests and directing towards visitor parking area and front desk for information and registration.
- Utilized customer feedback to improve customer service.
- Worked with a team of over 60 members
Education
Advanced High School Diploma -
Freedom High School
Chantilly, VA06-2026
Academy of Engineering & Technology
Academies of Loudoun
Leesburg, VAFinance
New York Institute of Finance
New York, NYSkills
- Quality assurance
- Excellent communication
- Teamwork
- Punctual and reliable
- Technical writing
- Team collaboration
- Fast learner
- Positive attitude
- Verbal and written communication
Certification
- Teen Mental Health First Aid (2022-2023)
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Ice Cream Server
Bruster's Real Ice Cream
07.2023 - 03.2024
Crew Member
Cox Farms
09.2022 - 11.2022
Advanced High School Diploma -
Freedom High School
Academy of Engineering & Technology
Academies of Loudoun
Finance
New York Institute of Finance