Lucas watts
norfolk
Summary
Offering strong organizational skills and keen eye for detail, ready to learn and grow. Contributes ability to quickly adapt to new systems and processes. Ready to use and develop skills accurately proficiently in any environment.
Overview
2
2
years of professional experience
Work History
Car Salesperson
First Team Toyota
10.2024 - 10.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Car Salesperson
Priority Ford Norfolk
09.2023 - 10.2024
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Consistently adhered to company guidelines regarding ethical selling practices.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
Car Detailer
Priority Ford Norfolk
10.2022 - 09.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Car Detailer
Elite Motors
07.2022 - 10.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Education
High School Diploma -
Norview High School
Norfolk, VA06-2022
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Friendly and enthusiastic
- Email and telephone etiquette
- Team collaboration
- Appointment scheduling
- Event networking
- Professional demeanor
- Conflict mediation
- Attention to detail
- Reliable and responsible
Timeline
Car Salesperson
First Team Toyota
10.2024 - 10.2024
Car Salesperson
Priority Ford Norfolk
09.2023 - 10.2024
Car Detailer
Priority Ford Norfolk
10.2022 - 09.2023
Car Detailer
Elite Motors
07.2022 - 10.2022
High School Diploma -
Norview High School
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