Lucero Romero Hernandez
Manassas
Summary
Dynamic and dependable professional with experience at Chili's Bar and Grill, excelling in customer service and teamwork. Bilingual and CPR/First Aid certified, I enhance guest satisfaction through effective communication and problem-solving. Proven ability to adapt quickly, ensuring a positive environment and efficient operations in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Chili's Bar and Grill
10.2024 - Current
- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Maintained cleanliness of entrance area, contributing to a welcoming environment.
- Resolved guest inquiries and complaints, enhancing overall satisfaction levels.
Student Athletic Trainer
Osbourn High School
08.2024 - 05.2025
- Provided immediate first aid and injury assessment for student-athletes during practices and competitions.
- Conducted routine equipment checks and maintained inventory of medical supplies used in athletic training.
- Communicated with head trainer and doctors about patient needs.
Front Office Assistant
Osbourn High School
08.2024 - 05.2025
- Assisted in maintaining student records, ensuring accuracy and compliance with school policies.
- Developed and implemented filing systems to enhance document retrieval and organization.
- Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
Dental Office Externship
Freidank & Freidank DDS
05.2024 - 06.2024
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Applied Science - Radiography
Northern Virginia Community College
Manassas, VA05-2029
High School Diploma -
Osbourn High School
Manassas, VA05-2025
Skills
- Customer service
- Bilingual
- CPR/First Aid
- Dependable and responsible
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess/Server
Chili's Bar and Grill
10.2024 - Current
Student Athletic Trainer
Osbourn High School
08.2024 - 05.2025
Front Office Assistant
Osbourn High School
08.2024 - 05.2025
Dental Office Externship
Freidank & Freidank DDS
05.2024 - 06.2024
Associate of Applied Science - Radiography
Northern Virginia Community College
High School Diploma -
Osbourn High School