luis Martinez
Chester
Summary
Adept at streamlining operations, I enhanced office efficiency at Stratair by implementing new administrative processes. My experience spans from reception to warehouse management, showcasing my organization skills and ability to foster teamwork. Achieved a significant increase in productivity by introducing effective communication tools, demonstrating strong verbal and written communication abilities.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Receptionist
USA Scholastic Journeys
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Framer
Calim Construction
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
Roofer
Duran Roofing
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Inspected problem roofs to determine best repair procedures.
Framer
Tequesta Construction
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Increased job site safety through regular maintenance and proper use of tools and equipment.
Office Admin
Stratair
- Enhanced office efficiency by streamlining administrative processes and implementing new filing systems.
- Assisted colleagues with administrative tasks, fostering teamwork and supporting overall office success.
- Managed administrative duties, such as filing and data entry, resulting in streamlined office operations.
Admin Supervisor
Stratair
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
Warehouse Associate
Amazon
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Warehouse Picker
Metallic Products LLC
12.2018 - 07.2019
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
Education
Na - Computer Engineering
Miami Dade College
Miami, FL07.2025
Highschool Diploma -
Hialeah High School
Miami, FL06.2014
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Office administration
Certification
Photoshop
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Picker
Metallic Products LLC
12.2018 - 07.2019
Receptionist
USA Scholastic Journeys
Framer
Calim Construction
Roofer
Duran Roofing
Framer
Tequesta Construction
Office Admin
Stratair
Admin Supervisor
Stratair
Warehouse Associate
Amazon
Na - Computer Engineering
Miami Dade College
Highschool Diploma -
Hialeah High School
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