Luis A. Eusebio Argumedo
Herndon
Summary
Dynamic Warehouse Manager with over five years of experience overseeing high-volume operations to consistently meet internal and customer demands. Expertise in developing and implementing best practices that enhance fulfillment processes and optimize supply chain management, driving significant improvements in efficiency and cost-effectiveness. Proven leadership abilities demonstrated through successful management of diverse teams of 25+ individuals, fostering a safe and productive work environment that enhances personnel retention and engagement. Proficient in logistics management, employee scheduling, and cross-departmental communication, ensuring seamless business operations and meticulous recordkeeping.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager
Hilldrup Moving & Storage
Dulles, VA
02.2022 - Current
- Streamlined operational workflows, enhancing efficiency across moving and storage processes.
- Implemented inventory management systems to optimize resource allocation and reduce costs.
- Led cross-functional teams in executing strategic initiatives, driving overall performance improvements.
- Developed training programs for staff, improving service quality and employee engagement.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Oversaw supply chain management, ensuring timely delivery of products and services to customers.
- Managed crisis situations effectively by developing response plans in advance.
- Agency Safety Representative.
Warehouse Manager
Hilldrup Companies
Dulles, VA
09.2016 - 02.2022
- Kept well balanced inventory of materials and other essentials in order to supply contractors.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Handled day-to-day shipping and receiving of shipments
- Conducted detailed audit every year.
- Maintained low claims ratio
- Handled both Household Goods and Commercial orders.
Administrative Assistant
Suddath Relocation Systems Inc
Dulles, VA
04.2016 - 09.2016
- Managed Access databases converting complex data into easy-to-interpret data.
- Answered multi-line phone system, routing calls, delivering messages to manager and greeting visitors.
- Monitored premises, screened visitors, updated logs.
- Interacted with 10 contractors and multiple coordinators to receive orders, direct activities and communicate instructions to contractors and employees.
Driver/Leader
Max's Moving Services LLC
Herndon, VA
03.2012 - 04.2016
- Met transportation service targets and delivered loads on time.
- Motivated workers to exceptional performance through implementation of new strategies.
- Worked closely with personnel of 4 individuals, multiple customers to resolve problems.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
Administrative Assistant
CFM Management
Alexandria, VA
02.2008 - 03.2012
- Sorted and distributed office mail for more than 30 office personnel and recorded incoming shipments for corporate records.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Responded to inquiries from callers seeking information.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Produce Clerk
Harris Teeter
Reston, VA
01.2006 - 02.2008
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded 3 trucks each day with new items upon delivery and checked products for damage and order accuracy.
- Designed and constructed advertising signs to attract customers and promote sales.
- Completed regular cycle counts and inventory audits.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Pleasantly greeted customers and provided prompt and courteous service.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Cashier Team Lead
Popeyes
Herndon, VA - Virginia
01.2004 - 09.2004
- Quickly and accurately counted all 5 drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Performed store opening, closing and shift-change actions and kept accurate shift-for all 10 employees.
- Removed trash, swept and mopped floors for professional appearance.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Trained team members on cash register operation and cash handling
Education
No Degree - Architectural Drafting Technology
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Herndon High School
Sterling, VA06.2007
Skills
- Shipment Tracking
- Verbal and Written Communication
- Warehouse Safety Programs
- Critical Thinking
- Decision Making
- Materials Monitoring
- Customer service
- Planning and implementation
- Operations oversight
- Employee motivation
- Team leadership
- Problem-solving
Accomplishments
- Supervised team of 12 staff members.
- Kept a well detailed audit of all shipments
- Changed the culture inside the warehouse in order to have a more productive team.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- helped solved issues with customers during their visits to the warehouse.
- helped located lost shipments from previous years.
- kept a claim ration low and positioned ourselves to number 1 for one whole month.
Certification
ASR Certificate
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Hilldrup Moving & Storage
02.2022 - Current
Warehouse Manager
Hilldrup Companies
09.2016 - 02.2022
Administrative Assistant
Suddath Relocation Systems Inc
04.2016 - 09.2016
Driver/Leader
Max's Moving Services LLC
03.2012 - 04.2016
Administrative Assistant
CFM Management
02.2008 - 03.2012
Produce Clerk
Harris Teeter
01.2006 - 02.2008
Cashier Team Lead
Popeyes
01.2004 - 09.2004
High School Diploma -
Herndon High School
No Degree - Architectural Drafting Technology
Northern Virginia Community College