Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Luke Ryan Helm

Fort Belvoir

Summary

Dedicated and experienced professional with a strong background in the military, honing problem-solving abilities while efficiently managing logistical and operational tasks across multiple sections. Proven track record of working on and maintaining various motorcycle brands, including Honda, Kawasaki, Suzuki, Yamaha, and Harley Davidson. Exceptional expertise in maneuvering motorcycles in confined spaces such as workshops and parking lots. Seeking to leverage exceptional social and management skills to contribute to company success by delivering excellent customer service and helping build a strong reputation.

Overview

10
10
years of professional experience

Work History

Motorcycle Mechanic

Self Employed Web
02.2021 - Current
  • Performed maintenance on different categories and brands of motorcycles.
  • Cleaned, sanded, repaired and replaced engine parts before reassembly.
  • Performed brake repairs and servicing for effective and safe braking.

Section Manager

Department of Defense
02.2021 - Current
  • Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
  • Monitored Type production schedules and made adjustments to achieve compliance with preset timelines.
  • Boosted revenue generation capabilities by identifying untapped market opportunities and successfully penetrating them with targeted marketing efforts.
  • Optimized resource allocation by analyzing data trends, forecasting future demands, and adjusting staffing levels accordingly.
  • Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
  • Executed quality assurance audits and addressed non-complying issues to improve section performance.
  • Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
  • Improved user service quality to promote customer loyalty and enhance operations efficiency.
  • Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
  • Introduced new technologies or systems that streamlined operations while minimizing disruptions during implementation phases.

Behavioral Health Specialist

US Army, Alexander T. Augusta Military Medical Center
02.2021 - Current
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
  • Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
  • Used Software to document patient information, progress notes, and treatment plans.
  • Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
  • Intimately used Genesis/Citrix system to manage patient records, schedule appointments, and communicate with providers

Inventory Specialist and Hand Receipt Custodian

US Army, Alexander T. Augusta Military Medical Center
02.2021 - Current
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Bicycle mechanic

Self Employed, San Jacinto
02.2018 - 05.2020

Field

Hick’s Gardening Services, Riverside
03.2015 - 05.2020

Education

Behavioral Health Specialist Certificate - Psychology

Medical Education and Training Campus
Fort Sam Houston, Texas
02.2021

Highschool Diploma -

San Jacinto High School
San Jacinto, California
06.2020

Skills

  • Personnel management
  • Supply management
  • Equipment management
  • Inpatient Mental Health services
  • Outpatient Mental Health services
  • People Skills
  • Supply ordering
  • Shift leadership
  • Section management
  • Mechanical skills
  • Landscaping
  • Carpentry
  • Electrical skills
  • Livestock management
  • Adaptability
  • Professionalism

  • Adaptability to new technology
  • Hand tools mastery
  • Brake system maintenance
  • Workshop safety
  • Power tools operation
  • Vehicle inspection
  • Parts inventory management
  • Performance modifications
  • Preventative maintenance
  • Modifications experience
  • Data gathering and review
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Repairs and maintenance
  • Problem-solving abilities
  • Tire mounting
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Parts replacement
  • Troubleshooting skills
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Tire balancing
  • Decision-making
  • Relationship building
  • Safety procedures
  • Equipment cleaning
  • Documentation skills
  • Hand-eye coordination
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Client service
  • Goal setting
  • Interpersonal communication
  • Quality control
  • Inventory control
  • Continuous improvement
  • Technical skills
  • Written communication
  • Quality assurance
  • Service scheduling
  • Equipment maintenance
  • Blueprint interpretation
  • Mechanical maintenance
  • Problem-solving aptitude
  • Safety inspections
  • Motorcycle repair

Awards

  • Behavioral Health Specialist Certificate
  • High School Diploma
  • Basic Training Completion Certificate

Timeline

Motorcycle Mechanic

Self Employed Web
02.2021 - Current

Section Manager

Department of Defense
02.2021 - Current

Behavioral Health Specialist

US Army, Alexander T. Augusta Military Medical Center
02.2021 - Current

Inventory Specialist and Hand Receipt Custodian

US Army, Alexander T. Augusta Military Medical Center
02.2021 - Current

Bicycle mechanic

Self Employed, San Jacinto
02.2018 - 05.2020

Field

Hick’s Gardening Services, Riverside
03.2015 - 05.2020

Behavioral Health Specialist Certificate - Psychology

Medical Education and Training Campus

Highschool Diploma -

San Jacinto High School
Luke Ryan Helm