Dedicated professional with a proven track record of fulfilling organizational requirements through systematic and efficient practices. Expertise in thriving under pressure and adapting to evolving challenges to strengthen brand presence.
Overview
38
38
years of professional experience
Work History
Direct Support Professional Caregiver
ecCircle
Roanoke
04.2006 - 04.2026
Maintained accurate records of client progress and care plans.
Documented client behavior, progress notes, and incident reports to ensure comprehensive care records.
Adhered to established policies, procedures and regulations while maintaining confidentiality at all times.
Assisted with medication administration following guidelines set by the physician or nurse practitioner.
Actively participated in educational training programs designed to enhance knowledge about disabilities or mental health issues.
Participated in team meetings to discuss current issues affecting the health or safety of clients or staff members.
Supported clients during medical appointments to ensure understanding of instructions provided by healthcare professionals.
Coordinated with case managers to align services and enhance outcomes for each client.
Developed individualized care plans with staff, focusing on clients' abilities and interests.
Co_Owner
RoadRunner Recycling
Rocky Mount
06.2008 - 06.2014
Managed daily operations of recycling facility to ensure smooth workflow.
Supervised staff to maintain safety and efficiency in recycling processes.
Developed partnerships with local businesses for material collection and recycling services.
Coordinated logistics for transportation of recyclable materials to processing centers.
Oversaw customer service activities to ensure quality standards were met or exceeded.
Negotiated contracts with vendors and suppliers to secure the best terms possible.
Ensured that all safety protocols were followed at all times within the workplace.
Transportation
Various
Roanoke
03.1988 - 04.2006
Adhered to federal guidelines regarding hazardous materials transportation.
Demonstrated knowledge of Department of Transportation rules and regulations related to trucking industry including hazardous material transportation regulations.
Enforced compliance with transportation regulations to ensure safety and legal adherence.
Managed cargo loading and unloading procedures, minimizing damage and optimizing delivery efficiency.
Planned efficient routes and adjusted strategies based on weather and traffic information, enhancing delivery reliability.
Completed necessary paperwork such as bills of lading, manifests, shipping orders. accurately and promptly upon delivery completion.
Provided customer service in accordance with company standards when interacting with customers at pick up or delivery locations.
Education
Associate of Arts - Business Administration And Management
American National University
Salem VA
05-2009
Skills
Medication administration
Care plan development
Behavior documentation
Client advocacy
Compliance standards
Safety compliance
Documentation accuracy
Record keeping
Logistics coordination
Team collaboration
Customer relationship management
Effective communication
Timeline
Co_Owner
RoadRunner Recycling
06.2008 - 06.2014
Direct Support Professional Caregiver
ecCircle
04.2006 - 04.2026
Transportation
Various
03.1988 - 04.2006
Associate of Arts - Business Administration And Management