Summary
Overview
Work History
Education
Skills
Timeline
Generic

LuQuelle Tyler

Fairfax

Summary

Professional executive support expert with extensive experience in high-level administrative roles. Known for effective coordination and ability to handle confidential matters with discretion. Focuses on team collaboration and adaptability, ensuring operational efficiency and goal achievement.

Overview

13
13
years of professional experience

Work History

Executive Assistant to the Director

NIH
03.2023 - 03.2025
  • Provide administrative support for the OMIFM office.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Assist Branch Chiefs and Senior Analysts in supporting the preparation of OMIFM’s operating budget.
  • Possess basic knowledge of monitoring and tracking requests and expenses for supplies, services, training, travel, and equipment.
  • Works with the Administrative Officer to submit the appropriate documentation.
  • Assist Branch Chiefs and Senior Analysts in preparing, compiling and reviewing documents, and serves as a liaison between OMIFM and other offices to obtain required materials, identify discrepancies and provide status updates as directed.
  • Review incoming correspondence to determine the level of importance and priority, replying and/or forwarding requests to the appropriate OMIFM staff member.
  • Serve as a Timekeeper and reconcile and maintain current records to assure accuracy, up-to-date record keeping and accountability in the event of an audit.
  • Advise appropriate managers of time and leave problems.
  • Coordinate the logistics of meetings, schedule conference rooms, ensure audiovisual support, make and distribute copies, etc.
  • Attend program and project meetings; prepare and distribute documents and reference materials for meetings.
  • Initiate orders for office supplies, equipment, and services, obtain quotes, write justifications, obtain clearances, etc., tracking orders to ensure timely delivery.
  • Develop and maintain filing and tracking systems.
  • Use various software applications such as word processing, spreadsheets, and databases.
  • Performs data entry in various tracking system ensuring data is correct and complete.
  • Knowledgeable in the operation of office equipment (computers, copiers, fax machines, labelers, etc.) to scan, file and/or store both electronic and paper documents for future reference.
  • Proficient in Microsoft applications (Word, Excel, Outlook, PowerPoint, etc.)

Administrative Assistant

WMATA\Metro
05.2016 - 03.2023
  • Provide strategic direction to the Chief Executive Officer, the Executive Leadership Team and Board of Directors on all transit matters.
  • Develop, implement and perform special projects and surveys and prepare various forms and reports on behalf of the Vice President; attend to administrative details on special matters; monitor and keep the administrator current concerning progress of office projects and activities; assure office activities comply with established time lines and requirements.
  • Maintain appointment, event and activity calendars; receive, review, prepare and process a variety of requests and requisitions.
  • Perform specialized technical and administrative work requiring independent analysis of complex administrative, academic, business and student programs, services and activities; serve as a liaison and coordinate communications between the Vice President's office and other departments, outside agencies and others regarding division or department activities; assist the Vice President with coordinating personnel, projects and activities.
  • Monitor inventory levels of office and designated supplies; order, receive and maintain appropriate levels of inventory.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Attend regional Accessibility Advisory Committee meetings, aimed to promote outreach and educational opportunities to medical facilities, members of the disabled community, consumers and their families.
  • Communicate results with the MetroAccess senior management team and contracted facility managers, recommending corrective action and operational changes to improve performance and enhance the customer’s experience.

Administrative Assistant

Advance Health Corporate
05.2012 - 05.2016
  • Scheduling of appointments, maintenance of calendars, preparation of external/internal correspondence, telephone and visitor screening, expense reimbursements, coordination of meetings and receptions, preparation of presentation materials, rigorous note taking, and maintenance/filing of documents.
  • Manages all correspondence and communication that comes into the office, apprises owners and fellow staff on nature/priority of each item, and coordinates responses.
  • At times will make independent decisions regarding scheduling, distribution of calls and e-mails, etc.
  • Anticipates potential problems that could impact the company and coordinates solutions.
  • Applies substantial knowledge in the coordination of sensitive reports and analysis (e.g. job scheduling, documentation, and highly confidential correspondence).
  • Handles matters proactively and expeditiously and follows-through on projects to successful completion.
  • Expected to provide continuous support in tandem with the daily schedule and obligations.
  • Assist with coordination and tracking for key corporate initiatives, projects, and events.
  • Provide back-up support for other staff members and Management.
  • Researches, compiles and analyzes information and data relating to executive’s area of the business.
  • Answers inquiries and obtain and furnish information on behalf of executive; prioritizes executive’s incoming communications to ensure they are aware of key issue.
  • Handle all correspondence by using a variety of outreach machines including a postage stamper as well as mailing machinery to send out letters to select members regarding their health assessments.
  • Review Nurse Practitioner’s assessments for accuracy and completion.
  • Generate excel templates, conduct audits, and analyze data and documents.
  • Tracked attendance and oversaw daily performance of the staff in order to meet client specific deadlines.
  • Delivered prompt and professional solutions for customer inquiries or concerns.

Education

High School Diploma -

DUNBAR SHS
Washington, DC
06-2005

Skills

  • Strong decision-making
  • Advanced multitasking
  • Proactive problem-solving
  • Time management expertise

Timeline

Executive Assistant to the Director

NIH
03.2023 - 03.2025

Administrative Assistant

WMATA\Metro
05.2016 - 03.2023

Administrative Assistant

Advance Health Corporate
05.2012 - 05.2016

High School Diploma -

DUNBAR SHS

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LuQuelle Tyler