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Reliable Customer Service Representative with high achievements in customer service, sales, client relations. Self-directed, self-motivated, upbeat and friendly team player who also works well independently and is passionate about helping customers and delivering exceptional customer service.
Front Desk Management Professional with strong expertise in guest relations and administrative duties. Skilled in team collaboration, problem-solving, and adapting to changing circumstances. Known for effective communication and organizational abilities, ensuring smooth operations and high levels of customer satisfaction. Reliable and results-focused, consistently meeting and exceeding expectations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Proactive Front Desk Manager and Server with extensive experience in customer service, staff training, and hospitality management. Expertise in handling check-in/check-out procedures, resolving guest concerns, and maintaining accurate financial records. Bringing strong leadership qualities and a drive for advancing career in hospitality industry.

Personable professional in hospitality industry with more than 5 years of experience working at high-end resorts. Successful career history providing exceptional service to visitors and clients.

A seasoned Front Desk Manager from Baymont Inn & Suites Hotel, I excel in hospitality management and customer service, ensuring guest satisfaction and operational efficiency. Skilled in training staff and fostering professional growth, I have significantly contributed to maintaining high retention rates and enhancing the hotel's reputation through excellent guest relations and conflict management.

Dynamic Front Desk Manager at Candlewood Suites Hotel with a proven track record in enhancing guest satisfaction and streamlining operations. Skilled in conflict management and cash handling, I fostered strong relationships with clients, resulting in increased retention and successful group bookings. Adept at training staff, I promote a culture of excellence and professionalism.

Lydia Hickerson

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Front Desk Manager

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High School Diploma -

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Front Desk Manager

High School Diploma -

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