LYDIA Solomon
Reston
Summary
I am experienced in customer service and food preparation, well-equipped to thrive in team-oriented environments. Strong track record of upholding high standards of cleanliness, efficiency, and safety, while being adaptable to changing operational needs. Reputation for reliability, effective communication, and a steadfast focus on delivering quality results sets apart from others in the field.
Overview
4
4
years of professional experience
Work History
Crew Member
&pizza
07.2024 - Current
- Collaborating with team members to complete orders.
- Taking orders, preparing meals, and collecting payments.
- Became familiar with products to answer questions and make suggestions.
Crew Member
Five Guys
01.2021 - 12.2022
- Delivered superior customer service in fast-paced food environment
- Cleaned food preparation areas, equipment and work surfaces to verify safe and sanitary food-handling practices
- Served food quickly and accurately for positive guest experience
Crew Member/ Guest Services/Concessions Worker
Bow Tie Cinemas
02.2022 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Hostess
Teds Bulletin
01.2022 - 11.2022
- Communicated clearly with team members in loud kitchen
- Adapted to restaurant operational needs at peak times
- Engaged each guest warmly and with friendly demeanor to build positive relationships quickly
- Volunteered to work unpopular shifts in support of team members and business needs
- Trained new staff in safety, sanitation, venue setup and breakdown
Education
High School Diploma -
Edgenuity
Skills
- Bilingual (Spanish)
- Multitasking and organization
- Customer service
- Teamwork and collaboration
- Money handling
- Flexible schedule
Timeline
Crew Member
&pizza
07.2024 - Current
Crew Member/ Guest Services/Concessions Worker
Bow Tie Cinemas
02.2022 - 11.2022
Hostess
Teds Bulletin
01.2022 - 11.2022
Crew Member
Five Guys
01.2021 - 12.2022
High School Diploma -
Edgenuity
Similar Profiles
Nichea MitchellNichea Mitchell
Manager at &pizzaManager at &pizza
Abbie HallAbbie Hall
Assistant Store Manager at &pizzaAssistant Store Manager at &pizza
Jada RobinsonJada Robinson
Restaurant Team Member at &PizzaRestaurant Team Member at &Pizza